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      Shopify

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      Shopify reviews

      3.3

      45% would recommend to a friend

      (3,732 total reviews)
      avatar

      Tobias Lütke

      50% approve of CEO

      49% positive business outlook

      Ratings by demographic groups

      Shopify has an employee rating of 3.3 out of 5 stars, based on 3,732 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shopify employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

      Reviews by job title

      4K reviews
      3.0
      May 22, 2019

      Past its hayday

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Great product. Great CEO that is truly looking to increase global entrepreneurism through his company. Very nice people, some exceptionally bright and creative. Great benefits.

      Cons

      Nepotism and politics are ripe, and unfortunately management is mostly blind to it. Lots of unqualified people in very senior roles, which trickles down to mid-level roles and then onwards to individual contributors. It's very hard to find a team of true A-players. A lot of the standout A-players have either left, mysteriously disappeared (or got fired?) or find themselves in high management roles that are not suited to them. My biggest worry is that management is blind to the amount of politics cause they're getting what they want to hear from incompetent subordinates. The stock price is definitely a lagging indicator of the quality of the company, and is more a reflection of its haydays a couple of years ago. Salary is slightly below market these days because they haven't revised their salary bands in some time - at least for product development roles.

      4.0
      May 22, 2019

      Shopify Guru Ireland Review

      Customer success guru
      Recommend
      Business Outlook

      Pros

      1) The pay is very good and is annually reviewed. 2) Benefits are amazing and include health and dental insurance amongst many others (sports equipment, house cleaner, ongoing learning etc.). You also get these once you start and dont have to wait until after your 6 month probation. 3) Equipment they provide is top of the line and if you have any issues with any of it or you accidentally damage anything they replace it quickly and easily. 4) Stock provided which you can sell at any point. More is given the longer you work there of course. 5) Everyone who works there is really nice and they train you really well. 6) You get a lot of training and professional development time in your schedule each week, generally 2-3 hours. 7) Its great experience and you learn loads of great skills in the world of e-commerce, digital marketing and web design.

      Cons

      1) The 8 week rotating schedule means you have to work weekends a lot of the time. 2) It can be really hard to get time off. 3) Because service is 24/7 you have to work over holiday periods such as Christmas. 4) Getting promoted or moving to a different team seems to be based on who you know and not based on experience and skill. You really have to get on board with the Shopify ethos and attitude which can feel a bit suck uppy and annoying. 5) Escalated support teams are generally not available on weekends and holidays so when there is an issue out of your control you cant do anything to help. 6) Some things you are never trained on and its often expected you to have knowledge and/or experience on. They do offer a lot of training and professional development time each week to practice things and learn new skills, but things like Google analytics, Facebook Pixels and Marketing are not something you can really just learn from reading. 7) As with any remote position it can get really boring and kinda frustrating - definitely not for everyone. 8) So much of the job is dealing with people who should not be using the platform and have watched some video on youtube that has sold it as a get rich quick scheme. I understand how this is not something they can control but its definitely a mega frustration.

      Viewing 3367 - 3369 of 3,732 Reviews
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      Glassdoor has 4,262 Shopify reviews submitted anonymously by Shopify employees. Read employee reviews and ratings on Glassdoor to decide if Shopify is right for you.