Does Shopify pay their employees well?

According to anonymously submitted Glassdoor reviews, Shopify employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Shopify. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Shopify?

46% of Shopify employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Shopify 3.4 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Shopify?

Support Advisor (225) , Software Developer (114) , Software Engineer (109) , Customer Support Advisor (94) , Account Executive (83) , Customer Success Guru (80) , Junior Support Advisor (75) , Senior Software Engineer (71) , Data Scientist (57) , Customer Service Representative (52) , Merchant Success Manager (52) , Team Lead (48) , Customer Success Guru - Remote (42) , Recruiter (40) , Customer Support (39)

What are the pros of working at Shopify according to real employee reviews?

"Great benefits and actually care for you and encourage you to use all your vacation and personal days." ((in 492 reviews)); "The people on your team with the same title as you are great to work with." ((in 408 reviews)); "Work from home was great" ((in 153 reviews)); "Work/life balance was good for me. 2 hours to spend a week on professional development." ((in 140 reviews)); "Good pay and conditions" ((in 137 reviews))

What are the cons of working at Shopify according to real employee reviews?

"Massive layoffs without any warning AFTER saying there will be no more layoffs privately and publicly" ((in 181 reviews)); "Senior leadership will not take responsibility for any decline in growth or making the wrong strategic decision" ((in 166 reviews)); "poor management and quite top down" ((in 128 reviews)); "Inexperienced managers and leads" ((in 67 reviews)); "ongoing training is minimal regardless of features introduced" ((in 39 reviews))

What are employees saying about Shopify layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Shopify layoffs and their outlook for job security at Shopify in 2026.

What are the top reviewed Shopify locations?

São Paulo , Goiânia , Belo Horizonte

Shopify reviews

3.4

46% would recommend to a friend

(3,730 total reviews)

Tobias Lütke

50% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,730 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Shopify has an employee rating of 3.4 out of 5 stars, based on 3,730 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shopify employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

4K reviews

2.0

Jul 15, 2025

Lack of vision and disastrous leadership

Project manager

Recommend

Business Outlook

Pros

Good Pay and Benefits Good Work/Life Balance Great coworkers (ICs) Fully Remote Global Travel is allowed

Cons

Leadership is poor from Director to CEO, and C8s have no ability to do their jobs because leadership doesn't care about them or their opinions. (which is why they started removing them and demoting them to C7s) Zero vision. They throw darts at a board to see what sticks, and play with people's lives when they just decide to take a new route. Kaz literally said "You guys were an experiment." after demolishing half of the department. They want a 100 year company, but treat their employees like disposable garbage. They are completely untrustworthy.

3.0

Jul 14, 2025

Ups and downs

Support advisor

Recommend

Business Outlook

Pros

Perks, good mission, industry leader

Cons

Middle management, outsourcing roles to overseas contractors with poor performance

2.0

Jul 14, 2025

Okay, not great

Senior product designer

Recommend

Business Outlook

Pros

Good benefits, bonuses and salary. Interesting problems to solve. Excellent access to users for research.

Cons

Stressful, a bit disorganized, unclear expectations.

Viewing 343 - 345 of 3,730 Reviews

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Shopify

Shopify reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Lack of vision and disastrous leadership

Ups and downs

Okay, not great

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