Shopify reviews

3.4

46% would recommend to a friend

(3,730 total reviews)
avatar

Tobias Lütke

50% approve of CEO

49% positive business outlook

Shopify has an employee rating of 3.4 out of 5 stars, based on 3,730 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shopify employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Jul 17, 2025
Recommend
Business Outlook

Pros

- D90 is a cool quarterly perk - the people are smart - cool company to sell/easy product - unlimited vacation time

Cons

- comp plan/contract changes at any time without consent and HR is non responsive - capped/conditional/unpaid bonuses - deal audit and ROE (50% they take it away your deal) - decelerators until hitting 80% quota - annual quota Shopifolk only get OTE regardless of accelerators. Your payout will be end of January the following year - expects sales hunters to hunt for new business but blocks access to all sales tools (except Linkedin and Salesloft) - horrible retention and hiring over 16 months - unrealistic targets that make no sense - less and less diversity/inclusion - cheap perks (small 401K contribution, $25 meals, expects employee contribution for insurance premiums) - promotions do not include raises (likely decreases) - Shopifolk on leave still get performance reviews (2/yr) - let’s go of all post sales support teams mid quarter and wants SE’s to be CS/implementation

3.0
Jul 16, 2025
Recommend
Business Outlook

Pros

Great colleagues and managers - very supportive and collaborative environment. The product is great and it really feels like that there is a lot of momentum and the team is really building a 100 year company

Cons

Structure is horrible - especially for marketers. Constant reorgs and senior leadership who have got a bit too arrogant and very preachy - not appreciative of certain crafts and skills. Career progression and opportunities are limited in regional roles - if you're not based in North America its tough to make real progress or see long-term opportunity

Viewing 340 - 342 of 3,730 Reviews

Glassdoor has 4,260 Shopify reviews submitted anonymously by Shopify employees. Read employee reviews and ratings on Glassdoor to decide if Shopify is right for you.