Shopify reviews

3.4

46% would recommend to a friend

(3,730 total reviews)
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Tobias Lütke

50% approve of CEO

49% positive business outlook

Shopify has an employee rating of 3.4 out of 5 stars, based on 3,730 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shopify employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

4K reviews
5.0
May 11, 2018
Recommend
Business Outlook

Pros

Shopify is a workplace that not only encourages, but enables, its employees to achieve incredible feats of success. I started working at Shopify as a Customer Success Guru, and while it was challenging, it was an incredible growth experience that helped me learn important job and life skills like resourcefulness, empathy, teamwork, leadership, meaningful communication and how to find value in not only the product, but in the relationship with our merchants, our teams, and our own network. Shopify helps its employees be their very best selves through mentorship, offsite IRL activities, endless professional development opportunities and an incredible benefits package that supports both physical and mental wellbeing. In a new team, I find the pros to be very consistent. Shopify is a place that is growing and changing - sometimes at a very fast pace. This drive to stay current, relevant, and a leader is reflected in the culture. Shopify is a place that is never dull. There are countless opportunities for the driven to find their passion and pursue it with fervour. Shopify is diverse, open, and full of incredibly intelligent people who are impactful in their own ways. Work-life balance is incredible. In both the Guru position as well as my current position, I’ve never felt such passion for my job while also being able to literally go dark on all work communications until start time the next shift.

Cons

As noted in the aforementioned pros, Shopify is a company that is growing and changing - sometime quite rapidly. Change doesn’t come without some challenges - whether that’s delving into a job function that might be a little outside of one’s comfort zone or hustling harder during the work day to meet team goals, work pace can sometimes become more demanding. While this isn’t a con necessarily, it can be challenging. That being said, at Shopify you can always expect to be rewarded. Hard work doesn’t go unappreciated.

5.0
May 11, 2018
Recommend
Business Outlook

Pros

Throughout my time with Shopify so far, I've learned more than I thought I would, and developed professionally and personally more than any other job I've had. You get the opportunity to work with a diverse group of colleagues who all bring something to the table. Additionally, the values and mission of the company are really easy to connect with. In a nutshell, we're lowering the barriers to entry of the ecommerce world, and helping our merchants succeed in their business goals. You're ultimately helping people live the lifestyle and the life they want to live by bringing something they're passionate about into the world.

Cons

You do need to put a lot of yourself out there at times, and while all the resources are there for you to succeed, you need to be proactive. Also the company has grown so significantly, it is taking on more of a corporate feel, but I think that's relatively normal as companies get bigger. They're ultimately still trying to keep the spark that they started with alive.

3.0
May 8, 2018

Low level Management

Anonymous employee
Recommend
Business Outlook

Pros

Great culture, love that it is considered one team , crusher of corporate egos. Rapid Growth, great group of like minded, fun people. Great benefits & perks.

Cons

Training was a little off as they did a huge hire, things were talked about before the courses were taken, mentors straight out of Guru land that had no idea what mentoring is. Mid management very green, seemed forced to push us to 3 chats which in this case is a end result of Merchants given the wrong advice as the time is not there to properly research the situations for inexperienced Guru’s. Just think over 100 new hires doing this. Short breaks only one 30 min break for a 8 hour shift for a company that considers itself a life balance kinda compan. Gurus need proper breaks at least 45 min to regroup & clear their heads as this is not an easy job. Very “merchant obsessed “ to the point where gurus have to put up with abusive merchants. I don’t think the Gurus get paid enough to put up with that.

Viewing 3517 - 3519 of 3,730 Reviews

Glassdoor has 4,260 Shopify reviews submitted anonymously by Shopify employees. Read employee reviews and ratings on Glassdoor to decide if Shopify is right for you.