There is an extreme lack of diversity , especially in these 4 categories:
1. age (heavy bias against those who are 30+)
2. race (visible minorities are few and far between
3. physical abilities (I have yet to see a single person with a physical disability)
4. thought (you’re forced to either drink the kool-aid or quit).
What could be an exceptional work environment gets poisoned by the very worst of the stereotypes attributed to millennials (vast majority of the employees fall into this age group). Much of Shopify’s workforce are overly fragile, self absorbed, lack basic interpersonal skills, and see opposing viewpoints as offensive.
At Shopify, you will be given promotion opportunities that no other company would give you in a million years, which sounds great until you realize that that results in the majority of middle and senior management being unqualified in their roles, leaving those managers feeling highly insecure and grasping at straws for how to manage their teams.
If you want sales people, hire sales people. Don’t hire customer service staff and tell them they won’t have to do sales, then make their entire performance rating based on their sales targets. You’re hiring the wrong skill sets and then blaming the employees for not succeeding.
Performance recognition is nearly non-existent.
