Shopify reviews

3.4

46% would recommend to a friend

(3,726 total reviews)
avatar

Tobias Lütke

49% approve of CEO

49% positive business outlook

Shopify has an employee rating of 3.4 out of 5 stars, based on 3,726 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shopify employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Feb 8, 2017

Great place to work

Recommend
Business Outlook

Pros

This is a company that truly cares about and values its employees. The hiring process is quite selective, but once they determine that you are worth the investment, they go the extra mile for you.

Cons

I honestly cannot think of a downside to working here that doesn't come across as extreme nit-picking. If you don't like millennial culture, this place might annoy you, but if that's a dealbreaker for you, then I don't know what else to say.

5.0
Feb 2, 2017

Kool Aid

Recommend
Business Outlook

Pros

It is what it is. Emails, calls, and live chats. Fairly interaction based, around 50 minimum per shift. Overall great place to work with decent benefits. $19 an hour Canadian. Nice to work remotely too. It's a bit too glorified within the company as a "super-role" but in reality, it's just customer support. Definitely a good team behind Shopify, and I back the product 100%. You can move up really easily if you stand out (which isn't hard to do). Not sure how it is now, but if you're pulling over 100 interactions a day, then you'll be up for a promotion in a few months. They reward hard work, I'll say that.

Cons

"Leads" don't get paid much more than guru's get, and are expected to hustle hard for it. Not going to say any names, but there's a few people who have been there since the beginning and are a bit too buddy-buddy with the higher ups. Long time people having not a lot of experience, but just been there since day 1, you get a lot of unprofessional behaviour. Expected in a fast growing company, but just a con in my eyes. Also, there's a lot of Kool-Aid. And you've got to drink it. All of it.

Viewing 3613 - 3615 of 3,726 Reviews

Glassdoor has 4,255 Shopify reviews submitted anonymously by Shopify employees. Read employee reviews and ratings on Glassdoor to decide if Shopify is right for you.