Shopify reviews

3.4

46% would recommend to a friend

(3,725 total reviews)
avatar

Tobias Lütke

49% approve of CEO

49% positive business outlook

Shopify has an employee rating of 3.4 out of 5 stars, based on 3,725 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shopify employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Apr 19, 2016

Best job I've ever had

Anonymous employee
Recommend
Business Outlook

Pros

-Incredible people - engaged, friendly, passionate -Autonomy & flexibility -Great management - understanding, supportive, respectful

Cons

Shopify is the only place I've ever worked where I wouldn't change a thing. My recurring thought is "how will I ever work anywhere else".

3.0
Apr 16, 2016
Recommend
Business Outlook

Pros

People are nice, good crew of work staff. Platform is good and easy to work with

Cons

The scheduling sucks. Be prepared to work 12 days straight with one day off. Instead of having a normal consistent schedule your days off change all the time. It would be so easy to have a consistent schedule with over 300 staff but instead it is total chaos. The busiest shifts end up with 16 staff. It is a nightmare! Only upper management get stat holidays!!! Stat holidays should be optional. If you are considering a job with Shopify say goodbye to every stat day including Family Day, Easter, Christmas, etc, etc....

avatar
Shopify Response
10y
Thanks for taking the time to submit your review of our schedule. Because we are a 24/7 operation, we have team members on at all times. This is very common in a contact centre environment. No one on our support team works 12 days in a row - and if this happened - you should be talking to your HR partner about it. The Guru team is the most important team we have here and we do our best to make sure people get the time off they need. The schedule is in constant review and we take the time to listen to our employees concerns. I really encourage you to reach out to your squad lead and HR partner to see what we can do to accommodate your schedule.
5.0
Apr 16, 2016

Brilliant Company

Anonymous employee
Recommend
Business Outlook

Pros

Shopify want you to be you, not a robot! You are welcome to be different, to be open and you. They want great customer service by being able to chat with merchants as you're finding the solution to a questions, be yourself because Shopify let you! They have amazing benefits, rewards and development programmes, and I mean amazing!

Cons

None, This place is amazing

Viewing 3676 - 3678 of 3,725 Reviews

Glassdoor has 4,253 Shopify reviews submitted anonymously by Shopify employees. Read employee reviews and ratings on Glassdoor to decide if Shopify is right for you.