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      Shopify

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      Shopify reviews

      3.4

      45% would recommend to a friend

      (3,725 total reviews)
      avatar

      Tobias Lütke

      48% approve of CEO

      48% positive business outlook

      Ratings by category

      3.6

      Compensation and benefits

      3.4

      Diversity & inclusion

      3.4

      Work/Life balance

      3.0

      Culture & values

      3.0

      Career opportunities

      2.5

      Senior management

      Shopify has an employee rating of 3.4 out of 5 stars, based on 3,725 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shopify employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      4.0
      Aug 13, 2015

      It's really hard to do better than this.

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      - Surrounded by smart, talented, and motivated people. - Autonomy to get your work done in the way that works for you (MOST of the time - see Cons). - Great perks, benefits, catering. - Transition from private to public company has been handled really well, with little to no impact on culture.

      Cons

      - Compensation isn't great (it pays the bills, but it isn't amazing) - Aspects of management are becoming one-size-fits-all - from a team cohesion standpoint it makes sense, but I was promised flexibility if I was getting my work done, and it didn't quite play out like that in reality.

      avatar
      Shopify Response
      10y
      Thank you so much for taking the time to provide feedback. Our HR and culture teams value your input as we strive to improve life at Shopify.
      5.0
      Aug 1, 2015

      Best place I ever worked at!

      Design intern
      Recommend
      Business Outlook

      Pros

      The culture is amazing, all employees, even interns, feel really empowered to do great things. They really want us to develop to our full potential and there is a lot of focus on sharing and learning. They also trust everyone 100% and are absolutely transparent.

      Cons

      They empower and give us all the resources we need, but you still need a lot of self-confidence to take initiatives, ask for help and such. It might be a tad more difficult if you are an introvert at first, but people are so nice and helpful it goes away. The only problem might be when you approach Shopify for a job, you'll have to put yourself out there. An advice, don`t be scared to be yourself, as long as you are passionate and speak from the hearth. After all, Tobi our ceo says he is an introverted too!

      avatar
      Shopify Response
      10y
      Thank you so much for taking the time to provide feedback! Our HR and culture teams value your input as we strive to improve life at Shopify.
      1.0
      Jul 13, 2015

      Not a job I would wish on my worst enemy.

      Customer success guru
      Recommend
      Business Outlook

      Pros

      The hourly rate they provide you is decent for the job and the coworkers are smart and fun people. That's about it.

      Cons

      Guruland, as they call their call centre, is a disaster. The management team doesn't care for you as a person. They provide you with unrealistic metrics to attempt to achieve and will punish you if you don't. Having an opinion of anything that isn't obnoxiously positive is punishable. Want to give advice to the company to improve? Don't. They do NOT want to hear it. Promotions are given to favourites, and not to the most qualified candidates. The company does their best to prevent contract employees from qualifying for benefits, but dangle the option over you, taunting the unlikely. You will also work incredibly unflexible hours, and will work nearly every weekend and holiday. They also expect you to work overtime for free. This company isn't worth the stress on your life. Every year your work at Shopify is worth two off the end of your life. Just don't do it.

      avatar
      Shopify Response
      10y
      Thanks so much for taking the time to write a review. I’m really sorry to hear that you’re feeling unheard and not supported in the Guru role. I know at Shopify, we’re committed to building an open and comfortable work environment so your concrete examples will be really helpful. I appreciate the suggestions for more collaboration and communication. There is always room for improvement. You’re right about how smart and awesome the Gurus are. That’s something I’m really proud of and what sets us apart. I’m always open to talking more in depth about how we can shape Shopify’s future together so just ping or email me anytime. Theresa -Guru Team Lead
      Viewing 3703 - 3705 of 3,725 Reviews
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      ReviewsShopify reviews

      Glassdoor has 4,253 Shopify reviews submitted anonymously by Shopify employees. Read employee reviews and ratings on Glassdoor to decide if Shopify is right for you.