Does Shopify pay their employees well?

According to anonymously submitted Glassdoor reviews, Shopify employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Shopify. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Shopify?

45% of Shopify employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Shopify 3.4 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Shopify?

Support Advisor (225) , Software Developer (114) , Software Engineer (109) , Customer Support Advisor (94) , Account Executive (82) , Customer Success Guru (80) , Junior Support Advisor (75) , Senior Software Engineer (71) , Data Scientist (57) , Customer Service Representative (52) , Merchant Success Manager (52) , Team Lead (48) , Customer Success Guru - Remote (42) , Recruiter (40) , Customer Support (39)

What are the pros of working at Shopify according to real employee reviews?

"Great benefits and actually care for you and encourage you to use all your vacation and personal days." ((in 467 reviews)); "The people on your team with the same title as you are great to work with." ((in 388 reviews)); "good benefits, work from home" ((in 163 reviews)); "Good pay and conditions" ((in 144 reviews)); "Work/life balance was good for me. 2 hours to spend a week on professional development." ((in 139 reviews))

What are the cons of working at Shopify according to real employee reviews?

"Massive layoffs without any warning AFTER saying there will be no more layoffs privately and publicly" ((in 181 reviews)); "Senior leadership will not take responsibility for any decline in growth or making the wrong strategic decision" ((in 166 reviews)); "poor management and quite top down" ((in 128 reviews)); "I got a bad review on this section and my manager said "everyone got a bad review on that."" ((in 69 reviews)); "orgs) in a completely different job with no background or training and be expected to meet strict deadlines." ((in 38 reviews))

What are employees saying about Shopify layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Shopify layoffs and their outlook for job security at Shopify in 2026.

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Shopify

Shopify reviews

3.4

45% would recommend to a friend

(3,725 total reviews)

Tobias Lütke

48% approve of CEO

48% positive business outlook

Ratings by category

3.6

Compensation and benefits

3.4

Diversity & inclusion

3.4

Work/Life balance

3.0

Culture & values

3.0

Career opportunities

2.5

Senior management

Shopify has an employee rating of 3.4 out of 5 stars, based on 3,725 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shopify employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

5.0

Jan 8, 2015

Best place I've worked

Front-end developer

Recommend

Business Outlook

Pros

New frequent challenges Autonomy Fast-paced Quality-focused Good hours Amazing benefits and stock options

Cons

Working with extremely talented people - this isn't a con, but one must be prepared to continually learn

Shopify Response

11y

Thank you so much for providing feedback. Our HR and culture teams value your input as we strive to improve life at Shopify.

2.0

Nov 12, 2014

"Customer Success Guru (Remote)" Not what I thought.

Customer success guru

Recommend

Business Outlook

Pros

- Awesome computer set up - Training was pleasant - People were nice - Cool product

Cons

- Not flexible, hours are confusing - Have to chat a "Lead" to let them know your even going to the BATHROOM. In your own home... or a 5 minute breather. - Stressful - Actually Customer Support with a little bit of Inbound Sales. NOT Customer Success (You are not mapped to certain customers, you just have one offs.) - No room to expand into other teams. Remote is only support. - Interview process was a nightmare.

4.0

Nov 5, 2014

Great start but not forever.

Anonymous employee

Recommend

Business Outlook

Pros

- Great coworkers - Great work environment

Cons

- Unclear workplace "rules". At one point it was suggested you can work from home, then not, then again you could. - Expected to work overtime without overtime pay

Shopify Response

11y

Thank you very much for taking the time to provide feedback. Our HR and culture teams value your input as we strive to improve life at Shopify.

Viewing 3715 - 3717 of 3,725 Reviews

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Ratings by demographic groups

Reviews by job title

Best place I've worked

"Customer Success Guru (Remote)" Not what I thought.

Great start but not forever.

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