Shopify reviews

3.3

45% would recommend to a friend

(3,731 total reviews)
avatar

Tobias Lütke

50% approve of CEO

49% positive business outlook

Shopify has an employee rating of 3.3 out of 5 stars, based on 3,731 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shopify employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Jun 3, 2025
Recommend
Business Outlook

Pros

- Good benefits and salary is competitive - Great clients to work with

Cons

- hired a number of Americans who don't appreciate or understand what it is to work for a Canadian company - popularity contest with management

4.0
Jun 3, 2025
Recommend
Business Outlook

Pros

Love this company more than anything, freedom, great perks, fair vacation....

Cons

You are not special, AI can replace you anytime

1.0
Jun 3, 2025

Don't do it.

Recommend
Business Outlook

Pros

The only pro is that the platform is nice, but its not any nicer than the competition. Speaking of competition, being at Shopify, your only real competitor is your lower tiers of service which often offer enough to make Shopify Plus not that critical.

Cons

Everything from Toby down is terrible. Leadership makes changes every quarter, meaning that you are wasting the first month of a quarter tiering your book and ensuring that accounts are workable. Most of the accounts in your book are terrible, but data science has no accountability, it all ends up landing on sales to produce with nothing. Leadership has taken away any sales tools that were once used to be able to sift through the terrible books. If you hit below 80%, you get hit with major decelerators that make your compensation unjustifiably low. Shopify has a model of charging different pricing to different customers on the same tier. This is a conversation that makes every customer mad. Shopify allowed the Yeezy store to sell a shirt with a hate symbol for 2 days before taking the store down for not authentically conducting commerce not because of its potential to spread hate, however, you can find receipts for the item everywhere you look so it must have conducted some commerce. This is ethically very very questionable.

Viewing 388 - 390 of 3,731 Reviews

Glassdoor has 4,261 Shopify reviews submitted anonymously by Shopify employees. Read employee reviews and ratings on Glassdoor to decide if Shopify is right for you.