Shopify reviews

3.3

45% would recommend to a friend

(3,736 total reviews)
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Tobias Lütke

50% approve of CEO

49% positive business outlook

Shopify has an employee rating of 3.3 out of 5 stars, based on 3,736 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shopify employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

4K reviews
4.0
Mar 5, 2025

Pay gap

Recommend
Business Outlook

Pros

Good culture, smart people, and great benefits

Cons

Pay was not competitive Pay gaps between folks with the same role

2.0
Mar 5, 2025

Terrible values

Recommend
Business Outlook

Pros

* 70% percent of the people you work with are amazing and so kind * 3 weeks vacation * remote work (if you enjoy that)

Cons

* CEO does not hold good values. Planning to shape this into a more “american” company * they don’t care about support, they will fire the highest paid specialists to replace them with people who will do the job worse and for cheaper * no job security, they will fire anyone from support or any department if it means saving a dollar * rolled back all DEI and inclusivity measures. * constantly changing things without notifying support at all * its almost impossible to move roles, makes you feel stuck in support

2.0
Mar 5, 2025

Work somewhere else

Recommend
Business Outlook

Pros

- They manage to attract great people, which was the only reason I stayed as long as I did. - Benefits are good (when I worked there at least)

Cons

- When I was hired, they claimed it's easy to move into a different role and that Shopify is a jungle gym. I worked there for 2 years and was not able to switch roles, and there were hiring freezes. - Management is overly critical. If you're a support advisor, expect constant criticism of your work, which was hard at times, because this role is draining and most people are burnt out. - My lead changed 3 times because they kept laying people off - Top down management. Felt like support advisors were the last to know about changes. - Not worth the stress, anxiety and LOW pay!!

Viewing 496 - 498 of 3,736 Reviews

Glassdoor has 4,268 Shopify reviews submitted anonymously by Shopify employees. Read employee reviews and ratings on Glassdoor to decide if Shopify is right for you.