Shopify reviews

3.4

46% would recommend to a friend

(3,725 total reviews)
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Tobias Lütke

49% approve of CEO

49% positive business outlook

Shopify has an employee rating of 3.4 out of 5 stars, based on 3,725 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shopify employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Mar 18, 2026

Culture has shifted

Recommend
Business Outlook

Pros

Good pay, good peers, access to a lot of tooling

Cons

Poor leadership, randomly fire good people, everything with performance and reviews is tied to ai,

2.0
Mar 17, 2026
Recommend
Business Outlook

Pros

- Decent benefits, 8/10. Have had better, but not by much. - Good people near the bottom - even the first couple rungs of leadership are pretty decent. - Access to every AI tool you could ever desire, even if they give you no time to learn or use them.

Cons

- Senior leadership is constantly changing things without direction or reason. You can tell it's without direction or reason because of the unnecessary struggle they inflict and the amount of stuff that needs to be reconsidered after the fact. - Support teams undervalued, underutilized, and regularly laid off. If you're not in Support, you're treated much better (aside from the restructuring and layoffs), but that just speaks to the above. - Company feels like a shell of what it was. When I was hired seven years ago, they had a great work culture, appreciation for staff, lots of neat perks, etc. I've watched them dismantle all of that, remove incentive for creativity, and essentially abandon the values that made them such a great place to work. Will be quitting this year.

Viewing 82 - 84 of 3,725 Reviews

Glassdoor has 4,253 Shopify reviews submitted anonymously by Shopify employees. Read employee reviews and ratings on Glassdoor to decide if Shopify is right for you.