Does Shopify pay their employees well?

According to anonymously submitted Glassdoor reviews, Shopify employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Shopify. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Shopify?

46% of Shopify employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Shopify 3.4 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Shopify?

Support Advisor (225) , Software Developer (114) , Software Engineer (109) , Customer Support Advisor (94) , Account Executive (82) , Customer Success Guru (80) , Junior Support Advisor (75) , Senior Software Engineer (71) , Data Scientist (57) , Customer Service Representative (52) , Merchant Success Manager (52) , Team Lead (48) , Customer Success Guru - Remote (42) , Recruiter (40) , Customer Support (39)

What are the pros of working at Shopify according to real employee reviews?

"Great benefits and actually care for you and encourage you to use all your vacation and personal days." ((in 493 reviews)); "The people on your team with the same title as you are great to work with." ((in 397 reviews)); "Good benefits, work from home" ((in 157 reviews)); "Work/life balance was good for me. 2 hours to spend a week on professional development." ((in 147 reviews)); "Good pay and conditions" ((in 136 reviews))

What are the cons of working at Shopify according to real employee reviews?

"Massive layoffs without any warning AFTER saying there will be no more layoffs privately and publicly" ((in 184 reviews)); "Senior leadership will not take responsibility for any decline in growth or making the wrong strategic decision" ((in 158 reviews)); "poor management and quite top down" ((in 130 reviews)); "I got a bad review on this section and my manager said "everyone got a bad review on that."" ((in 69 reviews)); "Upper management has completely lost touch with what it means to care about their employees." ((in 36 reviews))

What are employees saying about Shopify layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Shopify layoffs and their outlook for job security at Shopify in 2026.

What are the top reviewed Shopify locations?

São Paulo , Goiânia , Belo Horizonte

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Shopify

Shopify reviews

3.4

46% would recommend to a friend

(3,726 total reviews)

Tobias Lütke

49% approve of CEO

49% positive business outlook

Ratings by category

3.6

Compensation and benefits

3.4

Diversity & inclusion

3.4

Work/Life balance

3.0

Culture & values

3.0

Career opportunities

2.5

Senior management

Shopify has an employee rating of 3.4 out of 5 stars, based on 3,726 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shopify employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

4.0

Nov 13, 2025

Not bad

Support advisor

Recommend

Business Outlook

Pros

Good benefits, able to work from home, working with cool and nice people

Cons

Reorg many times, getting more and more stressful

4.0

Nov 13, 2025

great people, volatile leadership

Senior account executive

Recommend

Business Outlook

Pros

the people you are surrounded by are great

Cons

not a lot of trust from business and lack of job security feeling. very volatile leadership

2.0

Nov 12, 2025

Cult vibe

Senior program manager

Recommend

Business Outlook

Pros

Salary was good compared to other advertising companies. Make no mistake, Shopify wants to become an ads company.

Cons

CEO is fanboy of whoever has more money than him. Loyalty is more valuable than competence.

Viewing 202 - 204 of 3,726 Reviews

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Shopify reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Not bad

great people, volatile leadership

Cult vibe

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