Sodexo reviews

3.5

60% would recommend to a friend

(10,163 total reviews)
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Sophie Bellon

65% approve of CEO

48% positive business outlook

Sodexo has an employee rating of 3.5 out of 5 stars, based on 10,163 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sodexo employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

10K reviews
5.0
Apr 29, 2009
Recommend
Business Outlook

Pros

Sodexo is a great company to work for. They treat you with fairness and respect. The company's CEO and the Executive Team are committed to help and support the employees' growth and development because the company continues to grow and needs to retain the talent it already has in their employees and to be able to recruit new talent to fullfil the many new positions that are created every day. Believe me, when you work for a company with more than 110,000 employees in the US and more than 340,000 in the world, and that is still growing even in the current environment, there are always opportunities for new positions. Also, the company is expanding the lines of business to offer more services to their clients, so there is an increasing number of positions for jobs that the organization did not have before.

Cons

Probably one downside is the fact that it is a highly decentrilized organization and you work at the client's site, so some times is like you don't belong to any of the organizations but you have to keep in constant contact with your District Manager and participate of meetings with other managers to maintain your link to the bigger organization. Also, some times the District Manager has many accounts and things to do and it is a little bit difficult to get enough time with them. There is a good intranet to help stay connected but there is not enough time in the day to visit frecuently.

3.0
Apr 26, 2009
Recommend
Business Outlook

Pros

Sodexo USA is a large company with steady employment and benefits that only a large company can offer. They are strong in diversity in hiring and promotion both in management and hourly staff, at least at the units themselves. The upper management that I have encountered are mostly Caucasian, but I haven't been at their corporate headquarters to see for myself. The shop I work in is covered by a collective bargaining agreement. It is difficult for me to determine how company policies may affect those units that are non-union. Sodexo maintains a high-quality facility and good standards in their food service operations.

Cons

Salary levels are low, especially for New York City. A large company looks only at averages, and too often does not consider the real cost of living in an expensive city such as New York. When management changes, people are brought in from other locations. I have only seen one promotion from hourly staff to management in three and one half years. With the current economic crisis, cuts and layoffs were necessary. Laid off employees were not counseled and advised of other positions in the company. I believe that this is due to anti-union discrimination. Sodexo mostly operates in a top-down management model; most of the menus and marketing strategies coming from upper management, with little development at the unit level. This stifles creativity, and makes poor use of talented individuals.

2.0
Apr 15, 2009
Recommend
Business Outlook

Pros

The company offers good compensation by industry standards. There are opportunities to really expand your technical ability with a wide variety of multi-modality equipment at a large hospital site. They integrate with Hospital Biomedical teams and share resources so you almost feel like you're a member of an in-house team.

Cons

You don't have the OEM support and training. The company will pay to send you to third party service schools like RSTI , DITEC, and Sonora. However, The OEMS have really closed ranks on preventing Sodexo service personnel from training at their service centers. As a result, the onus is on you to learn what you can by studying schematics and building relationships with OEM service personnel to get up to speed on new equipment. It's probably best to work for an OEM before you join the company, because after you join, your growth is limited and your value tends to diminish.

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