Does Spectrum pay their employees well?

According to anonymously submitted Glassdoor reviews, Spectrum employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Spectrum. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Spectrum?

52% of Spectrum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Spectrum 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Spectrum?

Customer Service Representative (940) , Sales Representative (472) , Inbound Sales Representative (392) , Account Executive (370) , Sales Associate (360) , Retention Specialist (354) , Field Technician (350) , Direct Sales Representative (320) , Field Service Technician (273) , Sales (244) , Outside Sales Representative (217) , Customer Service Representative (CSR) (200) , Billing Specialist (198) , Inside Sales Representative (195) , Technician (168)

What are the pros of working at Spectrum according to real employee reviews?

"The benefits are great because you get them right away as you start working and just need to enroll." ((in 3315 reviews)); "The people are great and the work itself once you get the hang of it can be very easy." ((in 620 reviews)); "Free Cable and internet plus great salary and commissions." ((in 325 reviews)); "Good money when you make at least 12 sales per month and base pay as well." ((in 322 reviews)); "Good training and stability within" ((in 313 reviews))

What are the cons of working at Spectrum according to real employee reviews?

"Poor management they seem to not care about you and that you’re just a number instead of a valued employee." ((in 1193 reviews)); "There is no work life balance expect this to be a 80 hour weekly commitment." ((in 380 reviews)); "Bad managers and don’t care" ((in 274 reviews)); "long hours if your last few jobs have a lot of things to do since you'll be out late." ((in 267 reviews)); "some supervisors have more than one newer company vehicle and techs get the worn out ones" ((in 254 reviews))

What are employees saying about Spectrum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Spectrum layoffs and their outlook for job security at Spectrum in 2026.

Spectrum reviews

3.3

52% would recommend to a friend

(18,904 total reviews)

Chris Winfrey

53% approve of CEO

45% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (18,904 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,904 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicações industry (3.6 stars).

Reviews by job title

19K reviews

5.0

Jan 3, 2019

Collaborative Culture

Anonymous employee

Recommend

Business Outlook

Pros

everyone works hard and helps one another

Cons

No flexibility to - even on occasion- work remotely

2.0

Nov 13, 2018

They do not understand NYC. Do not pay commision for internet sales.

Community sales specialist

Recommend

Business Outlook

Pros

Free TV, internet and phone service.

Cons

Their sales goals are not realistic. They only pay $14 an hour plus commission. You must sell 20 video sales to get paid commission. Internet sales do not count and you are not paid commission for internet sales. You have to work until 7 pm. They track you by GPS using an Ipad. Must carry a heavy table every day to your buildings to do a daily lobby event. Can only get credit for sales that come from your turf.

3.0

Oct 22, 2018

Mid Level View

Manager

Recommend

Business Outlook

Pros

The employees have a clear desire to perform great work, deliver a great service, and offer a quality experience to customers. Free cable and internet to employees is a nice benefit

Cons

Executive leadership does not accurately deliver a clear and concise message. Many times this leaves employees at a loss to all decisions and directions. The consistent major shifts in enterprise direction may leave you feeling like nothing more than a number on a roster then a valued employee. There is no tolerance for work from home, telecommute, or relaxed dress. This is an antiquated view of the workforce

Viewing 301 - 303 of 18,904 Reviews

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Jobs at Spectrum

Customer Service Representative

Spectrum

Spectrum reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Collaborative Culture

They do not understand NYC. Do not pay commision for internet sales.

Mid Level View

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Jobs at Spectrum