Spectrum reviews

3.3

52% would recommend to a friend

(18,909 total reviews)
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Chris Winfrey

53% approve of CEO

45% positive business outlook

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,909 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicações industry (3.6 stars).

Reviews by job title

19K reviews
1.0
Dec 18, 2017
Recommend
Business Outlook

Pros

Bay News 9 is an excellent place to hone your skills and to prepare yourself for a better position elsewhere, but only if you don't mind these cons...

Cons

1. The lack of professionalism in management. Managers are often what sets the tone for the workplace environment, and the environment here at Bay News 9 is definitely not to be desired. The lack of professionalism from most of the executive producers here is abysmal, and sadly, this is especially true about one of BN9's news directors. They will gossip. They will play favorites and they will blatantly show their favoritism (and distain for those who aren't their favorites of the week) in the workplace. Because of this, the morale is very low and the turnover rate is very high at Bay News 9. 2. The contracts. Once you're employed at Bay News 9, you'll have to sign a three-year contract. If you break your contract early, or if your contract is up and you've decided not to sign with them again, then you'll have to deal with a six-month non-compete. So you won't be able to work at a different news station in the Tampa Bay area for six months after your employment. You also won't be able to work at competing stations in cities where Charter Communications, Bay News 9's parent company, has a news station. Cities include: Austin, TX, New York City, and Raleigh, NC. But the contract's terms and the non-compete clause haven't stopped many people from leaving. Employers often use contracts to lower the turnover rate but it definitely hasn't helped BN9. That just goes to show you how toxic BN9's work environment is.

3.0
Dec 12, 2017

cad designer

Recommend
Business Outlook

Pros

Good mix of people more representative of society.

Cons

Office culture is pretty uptight as in pretty militant business casual, an absolute 8-5 schedule with an hour for lunch and they actually throw people out of the office not long after 5 if anyone is still there. Frankly it’s very odd. Managers in my area were so uptight and micromanaging one manager told an employee his shoes weren’t good enough because they had a stripe on them and they were fairly pricey Top Siders not some worn out sneaks. Another employee had a small box in the cabinet above his cube with some snacks in it but the box was for some random alcoholic beverage and a manager actually had that box removed because why? Who would actually see it or be offended? I am still not sure who my actual supervisor was because they were hiring so many people and it was only semi-organized. More specifically about the CAD Designer jobs... Spectrum/Charter is hiring a whole bunch of people for this job title basically sight unseen and based on 15-20 minute phone interviews without much detail on the job so let me help. There are also a bunch of staffing companies looking for people for "GIS Network Designer" or "CAD Designer" jobs at Spectrum but don't be fooled because there is no GIS involved. The job is hardcore Microstation and RF design so if you don't have at least a little background in CAD or RF you're already behind the curve and it's a mighty steep curve. If you’re lucky you’ll get a few weeks in the office before you get thrown into 2 weeks of heavy duty training classes for Microstaion ED-COMM but if you’re not lucky and have only been in the office for a short time before the classes your tenure at Spectrum may also be really short. What they don't tell you is your job is contingent on passing a test after being thrown into to the 2 weeks of training which is why you need to have at least some background in ustation or RF design otherwise you won't make it. Do yourself a favor and don’t go for the money if you talk with a recruiter about this job. If you don’t have some background in CAD or RF you should keep looking and spare yourself the hassle of being micromanaged and have your time wasted like I did.

2.0
Nov 6, 2017
Recommend
Business Outlook

Pros

Pay is ok, though drastically less that before the merger (former TWC Employee). Nice employees and nice office.

Cons

Inconsistent policies, Inconsistent pay, terrible morale throughout the company. Sales department consistently getting tech support and billing calls instead of sales call. Departments do not communicate well with each other leading to a convoluted system of resolving issues to the point that most issues never get resolved and the customer is lost to a competitor.

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Spectrum Response
8y
We are sorry to hear about your negative experience working with us. We appreciate your honesty and want you to know that we will be using your feedback as we look for ways to improve our employee experience.
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