Does Spectrum pay their employees well?

According to anonymously submitted Glassdoor reviews, Spectrum employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Spectrum. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Spectrum?

52% of Spectrum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Spectrum 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Spectrum?

Customer Service Representative (940) , Sales Representative (472) , Inbound Sales Representative (393) , Account Executive (371) , Sales Associate (360) , Retention Specialist (355) , Field Technician (351) , Direct Sales Representative (320) , Field Service Technician (275) , Sales (244) , Outside Sales Representative (217) , Customer Service Representative (CSR) (200) , Billing Specialist (198) , Inside Sales Representative (196) , Technician (168)

What are the pros of working at Spectrum according to real employee reviews?

"The benefits are great because you get them right away as you start working and just need to enroll." ((in 3289 reviews)); "The people are great and the work itself once you get the hang of it can be very easy." ((in 610 reviews)); "Ppl would say comission but they promise a good commission within 2 months and it literally takes over 6 months." ((in 341 reviews)); "The 2 month training is good and you get mentors on the second month as you take your calls." ((in 333 reviews)); "Good money when you make at least 12 sales per month and base pay as well." ((in 323 reviews))

What are the cons of working at Spectrum according to real employee reviews?

"Poor management they seem to not care about you and that you’re just a number instead of a valued employee." ((in 1202 reviews)); "There is no work life balance expect this to be a 80 hour weekly commitment." ((in 381 reviews)); "long hours if your last few jobs have a lot of things to do since you'll be out late." ((in 272 reviews)); "Bad managers and don’t care" ((in 271 reviews)); "some supervisors have more than one newer company vehicle and techs get the worn out ones" ((in 254 reviews))

What are employees saying about Spectrum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Spectrum layoffs and their outlook for job security at Spectrum in 2026.

Spectrum reviews

3.3

52% would recommend to a friend

(18,927 total reviews)

Chris Winfrey

53% approve of CEO

45% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (18,927 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,927 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicações industry (3.6 stars).

Reviews by job title

19K reviews

1.0

Aug 9, 2018

Education is ignored

Enterprise technical support specialist

Recommend

Business Outlook

Pros

Free cable, lots of free lunches, decent pay for help desk type work, good for those just starting out in I.T.

Cons

Management ignores college degrees in the sciences and focuses more on certifications. Processes constantly change, dozens upon dozens of systems to learn, commercial network operation team is arrogant and treat tech support like idiots and children. Typical ISP to get started at but those with a brain always end up leaving for better companies.

1.0

Jul 21, 2018

Worst Place in the world

Call center representative

Recommend

Business Outlook

Pros

High Starting pay, benefits, good sups

Cons

Poor work life balance, Horrible job, wants you to take disrespect

3.0

Jun 28, 2018

It's alright

Enterprise technical support

Recommend

Business Outlook

Pros

Coworkers are really friendly, they'll go out of their way to help you out. Some managers are also really good too and will defend their employees which is a great quality. Excellent benefits that kick in almost immediately and are affordable. Free cable TV service is great too with good discounts on some premium stuff.

Cons

It's a call center but don't let management hear you call it that. If your primary job duty is to hit call metrics, you're on the phone 8 hours of the day, and there are TVs all over the office showing call queues and agent status, it's a call center. It's extremely hard to move up. I worked with people who were CCNPs and they're stuck in a call center making abysmal pay. Things are extremely siloed like most large companies and there are even silos within the departments. One manger will say one thing but will be contradicted by another or a team leader. The low pay and low annual raise just didn't justify it for me. I could make more at another company. There's a lot of overhead in management and everyone is trying to kiss up to the next level. Team leads are kissing up to the managers, managers kissing up to the director, director kissing up to the senior director. As much as I enjoyed working there, I couldn't bring myself to to keep dealing with it.

Viewing 469 - 471 of 18,927 Reviews

Top companies for "Compensation and Benefits" near you

Huawei Technologies

3.6★Compensation & Benefits

Nokia

3.5★Compensation & Benefits

Ericsson

3.6★Compensation & Benefits

Azercell Telecom

4.4★Compensation & Benefits

Jobs at Spectrum

Retail Sales Specialist

Retail Sales Specialist

Retail Sales Specialist

Retail Sales Specialist

Customer Service Representative

Spectrum

Spectrum reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Education is ignored

Worst Place in the world

It's alright

Top companies for "Compensation and Benefits" near you

Jobs at Spectrum