Does Spectrum pay their employees well?

According to anonymously submitted Glassdoor reviews, Spectrum employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Spectrum. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Spectrum?

52% of Spectrum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Spectrum 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Spectrum?

Customer Service Representative (940) , Sales Representative (472) , Inbound Sales Representative (393) , Account Executive (371) , Sales Associate (360) , Retention Specialist (355) , Field Technician (351) , Direct Sales Representative (320) , Field Service Technician (275) , Sales (244) , Outside Sales Representative (217) , Customer Service Representative (CSR) (200) , Billing Specialist (198) , Inside Sales Representative (196) , Technician (168)

What are the pros of working at Spectrum according to real employee reviews?

"The benefits are great because you get them right away as you start working and just need to enroll." ((in 3268 reviews)); "The people are great and the work itself once you get the hang of it can be very easy." ((in 614 reviews)); "Ppl would say comission but they promise a good commission within 2 months and it literally takes over 6 months." ((in 328 reviews)); "If you understand what pays you out and grind you will make really good money $60" ((in 322 reviews)); "Good Support and Training" ((in 315 reviews))

What are the cons of working at Spectrum according to real employee reviews?

"Poor management they seem to not care about you and that you’re just a number instead of a valued employee." ((in 1191 reviews)); "There is no work life balance expect this to be a 80 hour weekly commitment." ((in 387 reviews)); "Bad managers and don’t care" ((in 279 reviews)); "long hours if your last few jobs have a lot of things to do since you'll be out late." ((in 271 reviews)); "some supervisors have more than one newer company vehicle and techs get the worn out ones" ((in 254 reviews))

What are employees saying about Spectrum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Spectrum layoffs and their outlook for job security at Spectrum in 2026.

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Spectrum

Spectrum reviews

3.3

52% would recommend to a friend

(18,931 total reviews)

Chris Winfrey

52% approve of CEO

45% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.7

Compensation and benefits

3.3

Career opportunities

3.0

Culture & values

3.0

Work/Life balance

2.8

Senior management

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,931 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicações industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

19K reviews

5.0

Dec 29, 2025

Phenomenal employer

Field technician v

Recommend

Business Outlook

Pros

Pros, great starting pay, great benefits, new scenery several times a day (one of my personal favorites), very good paths to move up if you’re willing to work towards that. If not you can easily raise a family comfortably with the basic self progressions. You can take vehicle home if you follow the rules, which can save you 10s of thousands of dollars a year depending on how far you live from the shop.

Cons

It is stressful like any job, but worth it.

3.0

Dec 29, 2025

Drive sell and Hope it works out

Residential market development specialist

Recommend

Business Outlook

Pros

Base Pay is consistant, No one in your ear all the time Micromanaging

Cons

Unrealistic Goals set, Management doesn't answer when you call

1.0

Dec 29, 2025

Run

Retention specialist

Recommend

Business Outlook

Pros

Benefits 401k nothing else can be mentioned

Cons

Poor management poor commission structure we do not make the money projected

Viewing 475 - 477 of 18,931 Reviews

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Jobs at Spectrum

Retail Sales Specialist

Retail Sales Specialist

Retail Sales Specialist

Retail Sales Specialist

Customer Service Representative