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      Spectrum

      Engaged Employer

      Spectrum reviews

      3.3

      52% would recommend to a friend

      (18,926 total reviews)
      avatar

      Chris Winfrey

      53% approve of CEO

      45% positive business outlook

      Ratings by demographic groups

      Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,926 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicações industry (3.6 stars).

      Reviews by job title

      19K reviews
      1.0
      Jan 4, 2018

      Merger

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      You get to have a Job. They do have benefits, 401k and reduced cable and internet pricing for employees.

      Cons

      The same jobs don't pay the same. Clothing has gone from Casual to Business Casual. (Jeans to Slacks) VPN or Work from home jobs will soon be non-existent. (The company believes that if you cant work in the office, you should just not work here anymore. In this day in age, how does this work for anyone?) Company is reducing cost on basic IT services, Removing the screen share functionality, Moving remote administration functionality to the MSRA *Built in windows* application. (This does reduce cost, but it is by far the worst remote administration tool in existence)

      1.0
      Jan 4, 2018

      Very stressful and aggravating jobs, most minorities will find themselves stuck in the lower general positions

      Field service technician
      Recommend
      Business Outlook

      Pros

      Brighthouse used to pay good benefits and bi-yearly bonuses, now it's all gone under Spectrum. Employees turn over rates are so high, that's why they keep advertising to hire more people (but at much lower wages) and they don't care if they burn you out in 3-6 months so they will hire new suckers again.

      Cons

      back-stabbing and unapologetic supervisors and management, taking daily and hourly angry calls from pissed off Spectrum customers because of bad installation/bad repair and confusing invoices. Now management are cutting out small specialized teams and pile on workloads to you, expecting you to sacrifice your lunch hour to make sure numbers are great so your managers can get bonuses (but you get a "superficial" bragging rights with not monetary compensation at all). Management has stop caring about their employees since the Brighthouse/TWC/Charter merger. The HR at Maitland office are worthless, they will only listen to manager or your back-stabbing supervisors to make your life more miserable.

      Viewing 490 - 492 of 18,926 Reviews
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      Glassdoor has 20,007 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.