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      Spectrum

      Engaged Employer

      Spectrum reviews

      3.3

      52% would recommend to a friend

      (18,926 total reviews)
      avatar

      Chris Winfrey

      53% approve of CEO

      45% positive business outlook

      Ratings by demographic groups

      Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,926 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicações industry (3.6 stars).

      Reviews by job title

      19K reviews
      1.0
      Nov 21, 2017

      Former long time employee, of 8 years. Charter is really hurting this company.

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Free Services. That's it.

      Cons

      Poor upper management, no concern for employees, no concern for customers. Lower management is told not to allow information concerning restructuring or process changes to employees. Only selling highest Internet service possible to take away options from consumers to make up for lost TV cable revenue. Jobs being sent overseas through subsidiary companies. Benefits are much poorer under new management, high premiums and less coverage. After 8 years of devotion was almost forced into a low level position for half the pay even though my position was only moving and I was willing to move with it. HR is incompetent and does not have any concern for employees job satisfaction, work safety etc.

      avatar
      Spectrum Response
      8y
      Thank you for your honest review. We're sorry to hear about your frustration with the management and leadership at Spectrum. We are wondering if you would be interested in providing us with more information related to your concerns as we work toward an environment in which each person feels heard. Please send us a direct message so that we may try to be of further assistance.
      1.0
      Nov 8, 2017

      Direct Sales Representative

      Direct sales representative
      Recommend
      Business Outlook

      Pros

      Good medical benefits and 401k match. Free tv,internet and phone at the moment but this could change. Some encouragement but it’s fake and I can tell.

      Cons

      ALL PAY PLANS HAVE BEEN DRASTICALLY REDUCED AFTER THE MERGER OF TIME WARNER/ BRIGHTHOUSE. They track you from your tablet and micromanage at ALL TIMES! It’s insane how poor they compensate their front line men and women after the merger. The miles you have to drive and the wear and tear on your vehicle is not worth the up to $400. you might get for mileage per month. Buyer beware this is a very temporary job. They used to treat their door to door salesman good but no longer is this true. You are a walking billboard they take advantage of.

      avatar
      Spectrum Response
      8y
      Our recent merger has been somewhat of a process, and we apologize for the inconvenience. Please know we are working to make this process more organized and easier for all of our employees. We would love to hear your feedback on this process so that we might improve it moving forward. Please message us directly. Thank you!
      5.0
      Nov 6, 2017

      Hr Generalist

      Human resources generalist
      Recommend
      Business Outlook

      Pros

      A fun work environment, great people, awesome benefits.

      Cons

      No work from home flexibility, top down management style, very old school

      Viewing 502 - 504 of 18,926 Reviews
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      Glassdoor has 20,007 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.