Does Spectrum pay their employees well?

According to anonymously submitted Glassdoor reviews, Spectrum employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Spectrum. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Spectrum?

52% of Spectrum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Spectrum 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Spectrum?

Customer Service Representative (940) , Sales Representative (472) , Inbound Sales Representative (393) , Account Executive (371) , Sales Associate (360) , Retention Specialist (355) , Field Technician (351) , Direct Sales Representative (320) , Field Service Technician (275) , Sales (244) , Outside Sales Representative (217) , Customer Service Representative (CSR) (200) , Billing Specialist (198) , Inside Sales Representative (196) , Technician (168)

What are the pros of working at Spectrum according to real employee reviews?

"The benefits are great because you get them right away as you start working and just need to enroll." ((in 3261 reviews)); "The people are great and the work itself once you get the hang of it can be very easy." ((in 607 reviews)); "Ppl would say comission but they promise a good commission within 2 months and it literally takes over 6 months." ((in 337 reviews)); "The 2 month training is good and you get mentors on the second month as you take your calls." ((in 327 reviews)); "Good money when you make at least 12 sales per month and base pay as well." ((in 316 reviews))

What are the cons of working at Spectrum according to real employee reviews?

"Poor management they seem to not care about you and that you’re just a number instead of a valued employee." ((in 1187 reviews)); "There is no work life balance expect this to be a 80 hour weekly commitment." ((in 386 reviews)); "Customer issues and bad managers" ((in 281 reviews)); "long hours if your last few jobs have a lot of things to do since you'll be out late." ((in 273 reviews)); "some supervisors have more than one newer company vehicle and techs get the worn out ones" ((in 253 reviews))

What are employees saying about Spectrum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Spectrum layoffs and their outlook for job security at Spectrum in 2026.

Spectrum reviews

3.3

52% would recommend to a friend

(18,926 total reviews)

Chris Winfrey

52% approve of CEO

45% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,926 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicações industry (3.6 stars).

Reviews by job title

19K reviews

1.0

Jun 18, 2017

Spectrum is a wolf in sheep's clothing to work for

Customer solutions

Recommend

Business Outlook

Pros

Casual dress, that's about it

Cons

Micro management constantly, breaks and lunches are monitored, constant berating about why you didn't save a customer, and you can't because of pricing outside of reality, therefore anything you do to save and subsequent calls to change is a chargeback to you after 60 days, not worth being yelled at by supervisors and customers alike all day, you will go nuts. Not worth a dime, you will be stressed out every single day. It's great if u like that sort of environment. Constantly adjusting bills because of incompetent sales reps promising the moon, even worse than Direct TV reps. I had to call back 5 times to get my services and bill adjusted to what I originally requested. Lies, Lies, Lies.

3.0

Jun 13, 2017

The experience is decent but corporate leader definitely needs to pay attention to the needs its employees

Team lead

Recommend

Business Outlook

Pros

The health benefits have been cut but they are still amazing and you also get cable service at a major discount

Cons

The lack of financial compensation for the amount of work that we do. Corporate level management also needs to seek advice from lower level management and agents about what policies and procedures help and hinder are Day to day task

3.0

Jun 12, 2017

Merger didn't help anything!

Anonymous employee

Recommend

Business Outlook

Pros

My area office didn't close down, so I wasn't forced to lose my job or move.

Cons

Charter is utterly interested in really learning anything important or significant from Time Warner Cable Media practices, procedures, or culture. TWC was the bigger fish, that was swallowed by a smaller one, but leadership appears not to want real and helpful information that might be of use now that the merged company is so much larger. Health Care benefits are reduced, compared to how it was set up for Time Warner. Bonuses - once an annual incentive even for hourly employees- have been discontinued. Internal communication - never great under TWC Media - is now worse. Cultural perks that once existed for TWC and Bright House Networks have been discontinued, making workplace more dreary to work in.

Viewing 517 - 519 of 18,926 Reviews

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Jobs at Spectrum

Manager, Software Procurement

Greenwood Village, CO

Project Manager, Customer Facing

Senior Manager, Real Estate

Greenwood Village, CO

Manager, Employer Brand Communications

Spectrum

Spectrum reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Spectrum is a wolf in sheep's clothing to work for

The experience is decent but corporate leader definitely needs to pay attention to the needs its employees

Merger didn't help anything!

Top companies for "Compensation and Benefits" near you

Jobs at Spectrum