Spectrum reviews

3.3

52% would recommend to a friend

(18,931 total reviews)
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Chris Winfrey

52% approve of CEO

45% positive business outlook

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,931 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicações industry (3.6 stars).

Reviews by job title

19K reviews
1.0
Apr 20, 2017

Terrible Company

Recommend
Business Outlook

Pros

Free cable and internet and crappy coffee

Cons

Everything. The company still runs an archaic shift bidding process in some areas in Fl as an example. Your hours and days off can change depending on an extremely flawed grading process. So if you are looking for a career and not just a job or if you're a single kid that a changing schedule will not matter, go ahead and apply for the free cable. But if you want stability and a life with your family, this is not the place. Spectrum worries more about taking from the employees than it does about providing total customer satisfaction. They have been inputting their failing processes instead of taking on the successful and profitable processes of the other company's they just purchased. There is a mass exodus of good employees now. Of course Spectrum does not care. They have cut many themselves. It's relocate, or bye bye. All of us still left here can see why this company has filed bankruptcy before and it will not be long before it goes down the tubes again.

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Spectrum Response
9y
Thank you for your feedback. We appreciate your honesty concerning your work experience with us, and we are sorry to hear about your dissatisfaction with leadership practices at Spectrum. Our leaders take this feedback very seriously as they look to make improvements to our workplace environment and practices.
3.0
Apr 18, 2017
Recommend
Business Outlook

Pros

Timewarner cable was great before the merge , only took about 20 calls a day with spectrum you have to do double the work to make the same amount you made before, commission was great just overworked ,received free cable and internet one less bill to pay .

Cons

micro managed when your having a bad sales day,

1.0
Apr 16, 2017
Recommend
Business Outlook

Pros

Take Home work van. All tools and supplies are provided to you. You don't have to pay for anything really.

Cons

Overly micromanaging company. They are involved in everything you do and how to do it. Extremely low pay for what we do. Hard to work for this company when AT&T and Fairpoint are both offering 18-22 a hour doing roughly the same thing. You start off here at 11.60 a hour. You get overtime however it's very discouraged here. On call pay is nice however very low amount.

avatar
Spectrum Response
9y
Thank you for your feedback. We appreciate your honesty concerning your work experience with us, and we are sorry to hear about your dissatisfaction with leadership practices at Spectrum. Our leaders take this feedback very seriously as they look to make improvements to our workplace environment and practices.
Viewing 538 - 540 of 18,931 Reviews

Glassdoor has 20,013 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.