Spectrum reviews

3.3

52% would recommend to a friend

(18,893 total reviews)
avatar

Chris Winfrey

53% approve of CEO

46% positive business outlook

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,893 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicações industry (3.6 stars).

Reviews by job title

19K reviews
1.0
Nov 2, 2016
Recommend
Business Outlook

Pros

Good billing rates, a few good architects (mostly TWC and BHN), good product team that gets less support from other 200 divisions

Cons

They bought two companies with better systems and processes and have actively tried to break them instead of using them to improve their product..

3.0
Aug 9, 2016

Director of Operations

Recommend
Business Outlook

Pros

Good benefits, decent pay, opportunity to advance

Cons

Demanding company with too much focus on metrics rather than the employee

1.0
Mar 24, 2016
Recommend
Business Outlook

Pros

They have a pretty awesome game room and some great lunch vendors.

Cons

Training is a big joke. There are so many things you go thru on the actual phone that you never hear about during training. Training set you up for failure. Nesting is awesome. You better hope you're on Josè team or you will for sure fail. His way of training is the best and make sure you make sales and make the most money possible. For the most part of Nesting you're placing your customers on hold asking questions. The same questions you could have went over during training. Floor/life after nesting- doom. Everything you learn in training gets thrown out the window. As they keep switching teams you have to keep switching the way you pitch. The Sups get upset when your last sup taught you one way and they want you to do it another way. The managers can get you fired if they don't like you so hopefully you don't end up on E team. I don't remember her full name.

Viewing 121 - 123 of 18,893 Reviews

Glassdoor has 19,973 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.