Does Spectrum pay their employees well?

According to anonymously submitted Glassdoor reviews, Spectrum employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Spectrum. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Spectrum?

52% of Spectrum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Spectrum 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Spectrum?

Customer Service Representative (940) , Sales Representative (472) , Inbound Sales Representative (392) , Account Executive (370) , Sales Associate (360) , Retention Specialist (354) , Field Technician (350) , Direct Sales Representative (320) , Field Service Technician (273) , Sales (244) , Outside Sales Representative (217) , Customer Service Representative (CSR) (200) , Billing Specialist (198) , Inside Sales Representative (195) , Technician (168)

What are the pros of working at Spectrum according to real employee reviews?

"The benefits are great because you get them right away as you start working and just need to enroll." ((in 3315 reviews)); "The people are great and the work itself once you get the hang of it can be very easy." ((in 620 reviews)); "Free Cable and internet plus great salary and commissions." ((in 325 reviews)); "Good money when you make at least 12 sales per month and base pay as well." ((in 322 reviews)); "Good training and stability within" ((in 313 reviews))

What are the cons of working at Spectrum according to real employee reviews?

"Poor management they seem to not care about you and that you’re just a number instead of a valued employee." ((in 1193 reviews)); "There is no work life balance expect this to be a 80 hour weekly commitment." ((in 380 reviews)); "Bad managers and don’t care" ((in 274 reviews)); "long hours if your last few jobs have a lot of things to do since you'll be out late." ((in 267 reviews)); "some supervisors have more than one newer company vehicle and techs get the worn out ones" ((in 254 reviews))

What are employees saying about Spectrum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Spectrum layoffs and their outlook for job security at Spectrum in 2026.

Spectrum reviews

3.3

52% would recommend to a friend

(18,900 total reviews)

Chris Winfrey

53% approve of CEO

45% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (18,900 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,900 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicações industry (3.6 stars).

Reviews by job title

19K reviews

4.0

Aug 2, 2014

Excellent Opportunity for motivated sales people

Direct sales representative

Recommend

Business Outlook

Pros

Compensation plan provides reward for efforts, flexible schedule

Cons

6 days a week is expected, inaccurate reporting limits sales opportunities

5.0

Jul 21, 2014

Fun atmosphere call center environment

Charter communications business support

Recommend

Business Outlook

Pros

Benefit package, oosa, No micromanagement going on here.

Cons

You have to be mentally tough and not get annoyed walking people through steps over the phone in tech support.

3.0

Jul 21, 2014

Outside Sales

Outside sales representative

Recommend

Business Outlook

Pros

You make your own schedule. No micro-managing. Great paying when everything works properly.

Cons

This company is very unorganized and behind the times when it comes to technology and efficiency. The techs are always screwing up installs and there's no way for you to know unless you call every customer to make sure your sale went through. They lie and tell you that you have a 5 day work week when you get hired but they try to force you to work every Saturday. If you don't like working in extreme weather conditions do not apply.

Viewing 18679 - 18681 of 18,900 Reviews

Top companies for "Compensation and Benefits" near you

Nokia

3.5★Compensation & Benefits

Ericsson

3.6★Compensation & Benefits

Azercell Telecom

4.4★Compensation & Benefits

Vodafone

3.6★Compensation & Benefits

Jobs at Spectrum

Customer Service Representative | Billing Support

Customer Service Representative

Customer Service Representative | Technical Support

Customer Service Representative

Customer Service Representative | Technical Support

Spectrum

Spectrum reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Excellent Opportunity for motivated sales people

Fun atmosphere call center environment

Outside Sales

Top companies for "Compensation and Benefits" near you

Jobs at Spectrum