Does Spectrum pay their employees well?

According to anonymously submitted Glassdoor reviews, Spectrum employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Spectrum. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Spectrum?

52% of Spectrum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Spectrum 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Spectrum?

Customer Service Representative (940) , Sales Representative (472) , Inbound Sales Representative (392) , Account Executive (370) , Sales Associate (360) , Retention Specialist (354) , Field Technician (349) , Direct Sales Representative (320) , Field Service Technician (273) , Sales (244) , Outside Sales Representative (217) , Customer Service Representative (CSR) (199) , Billing Specialist (198) , Inside Sales Representative (195) , Technician (168)

What are the pros of working at Spectrum according to real employee reviews?

"The benefits are great because you get them right away as you start working and just need to enroll." ((in 3305 reviews)); "The people are great and the work itself once you get the hang of it can be very easy." ((in 609 reviews)); "If you understand what pays you out and grind you will make really good money $60" ((in 317 reviews)); "Free Cable and internet plus great salary and commissions." ((in 315 reviews)); "The 2 month training is good and you get mentors on the second month as you take your calls." ((in 310 reviews))

What are the cons of working at Spectrum according to real employee reviews?

"Poor management they seem to not care about you and that you’re just a number instead of a valued employee." ((in 1189 reviews)); "There is no work life balance expect this to be a 80 hour weekly commitment." ((in 384 reviews)); "(This is bad if you finally find a good manager...you'll eventually get moved)." ((in 274 reviews)); "long hours if your last few jobs have a lot of things to do since you'll be out late." ((in 273 reviews)); "some supervisors have more than one newer company vehicle and techs get the worn out ones" ((in 253 reviews))

What are employees saying about Spectrum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Spectrum layoffs and their outlook for job security at Spectrum in 2026.

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Spectrum

Spectrum reviews

3.3

52% would recommend to a friend

(18,894 total reviews)

Chris Winfrey

53% approve of CEO

46% positive business outlook

Ratings by category

3.8

Compensation and benefits

3.7

Diversity & inclusion

3.3

Career opportunities

3.0

Culture & values

3.0

Work/Life balance

2.8

Senior management

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,894 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicações industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

19K reviews

4.0

Dec 5, 2013

It was a great company to work for. It was just to bad that life experiences changed my employment with them.

Dispatcher ii

Recommend

Business Outlook

Pros

It offered insurance and we had a great group of people that made working for them a great place.

Cons

too many bosses not letting the others know what the others are doing.

5.0

Dec 4, 2013

I love it here

Anonymous employee

Recommend

Business Outlook

Pros

The people are nice. The amenities are excellent. The office is in a great building. There's really nothing bad about working here.

Cons

There are no cons. It's really a great environment to work in and the people are awesome.

3.0

Dec 1, 2013

Great training, attendance policy NOT accessible in employee handbook & unclear, long time employees unhappy w/new mgmnt

Retention advisor

Recommend

Business Outlook

Pros

Training program thorough & made fun, seasoned coworkers very helpful, good perks, great insurance, my supervisor sincerely wanted each individual on our team to be successful and was very consistent and helpful in assisting us w/achieving our goals, really promoted a team atmosphere (center was broken up into about 18 teams and all competed in a friendly way) all team supervisors did best to help others on the floor of any team when problems arose. My personal experience with these supervisors and their assistants was always consistent and I am very thankful to have had their help. I was surprised by a .20 raise I was never told I would be getting?

Cons

attendance policy no where to be found had to be emailed to me and was unclear, not at all upfront about changes happening w/new management, not all teams were on same page regarding policies--upper management communication issue to team supervisors. As my save yield rate and retained revenue (among highest in the center) as well as added lines of business (my weakest point) went up (along with the entire center) my commission went down?????

Viewing 18754 - 18756 of 18,894 Reviews

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