Spectrum reviews

3.3

52% would recommend to a friend

(18,894 total reviews)
avatar

Chris Winfrey

53% approve of CEO

46% positive business outlook

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,894 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicações industry (3.6 stars).

Reviews by job title

19K reviews
3.0
Nov 27, 2013

Use to be better

Recommend
Business Outlook

Pros

Good benefits, good vacation sick and holidays, company vehicle, and greatly discounted cable internet and phone

Cons

Required to work on holidays, very odd hours for on call shifts, evaluations are completely report driven even when some of the reports are inaccurate and flawed

3.0
Nov 27, 2013

Good company with potential that never seems to be realized

Anonymous employee
Recommend
Business Outlook

Pros

Great benefits, job stability and pay. Some departments have great management with consistent application of policy and very talented employees in the call centers and in the corporate offices.

Cons

There is no communication from the top down, with the exception of major company communications that really don't make it clear how changes/announcements will affect the employee. There are a LOT of re-organizations that seem to shuffle people around within different departments making it difficult to understand what the end game will be. The hiring is another issue, they seem to bring in people from outside of the company to rewrite policies and change structures without harvesting the knowledge and talents of the internal employees that have kept the company afloat through all of the challenging times. With all the organizational changes and policy changes that seem to happen yearly, it is no wonder that this company is not farther along in developing its services and employees. It has gotten a lot better in the past couple of years but still a lot of room for improvement.

4.0
Nov 11, 2013

Good

Recommend
Business Outlook

Pros

Good entry pay for a position such as this

Cons

I don't have any complaints about this job

Viewing 18760 - 18762 of 18,894 Reviews

Glassdoor has 19,975 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.