Does Spectrum pay their employees well?

According to anonymously submitted Glassdoor reviews, Spectrum employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Spectrum. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Spectrum?

52% of Spectrum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Spectrum 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Spectrum?

Customer Service Representative (940) , Sales Representative (472) , Inbound Sales Representative (392) , Account Executive (370) , Sales Associate (359) , Retention Specialist (354) , Field Technician (349) , Direct Sales Representative (320) , Field Service Technician (273) , Sales (244) , Outside Sales Representative (217) , Customer Service Representative (CSR) (199) , Billing Specialist (198) , Inside Sales Representative (195) , Technician (168)

What are the pros of working at Spectrum according to real employee reviews?

"The benefits are great because you get them right away as you start working and just need to enroll." ((in 3330 reviews)); "The people are great and the work itself once you get the hang of it can be very easy." ((in 613 reviews)); "lunch/ schedule options and vacation accrual/initial training is great" ((in 331 reviews)); "Ppl would say comission but they promise a good commission within 2 months and it literally takes over 6 months." ((in 311 reviews)); "Good money compared to other jobs in the area who doesn't ask for so much experience" ((in 311 reviews))

What are the cons of working at Spectrum according to real employee reviews?

"Poor management they seem to not care about you and that you’re just a number instead of a valued employee." ((in 1207 reviews)); "There is no work life balance expect this to be a 80 hour weekly commitment." ((in 384 reviews)); "Bad managers and don’t care" ((in 271 reviews)); "long hours if your last few jobs have a lot of things to do since you'll be out late." ((in 269 reviews)); "some supervisors have more than one newer company vehicle and techs get the worn out ones" ((in 250 reviews))

What are employees saying about Spectrum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Spectrum layoffs and their outlook for job security at Spectrum in 2026.

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Spectrum

Spectrum reviews

3.3

52% would recommend to a friend

(18,881 total reviews)

Chris Winfrey

53% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.7

Compensation and benefits

3.3

Career opportunities

3.0

Culture & values

3.0

Work/Life balance

2.8

Senior management

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,881 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicações industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

19K reviews

4.0

Aug 11, 2011

Good, but yet stress atmosphere

Anonymous employee

Recommend

Business Outlook

Pros

Work well together Good management Good company vehicles

Cons

Training to short Buy some of your own tools

3.0

Jul 14, 2011

A great introduction to the cable industry.

Sales representative

Recommend

Business Outlook

Pros

Solid training programs for new employees.

Cons

No real con's, just don't know how stable the company is; they may sell out any day.

2.0

Jul 10, 2011

Senior leadership driven myopically by short-term goals for Wall Street

Director of marketing

Recommend

Business Outlook

Pros

* Friendly, fun coworkers * Most people are working hard to do a great job * Strong work/life balance * Good salary and benefits

Cons

* Enormous disconnects between market-driven inputs and short-term investment community demands. Company is lead by finance, with marketing and customer service very much secondary * No willingness whatsoever to endure short term discomfort in order to take a long-term approach that will reap larger benefits. An over reliance on the "Post Office Model" in which aggregate revenue targets are met by raising prices on a shrinking number of customers. * Entire leadership of marketing team - which was once the envy of the cable industry - has departed for greener pastures or is in the process of doing so. * Career advancement and succession planning is nearly non-existent, and promised opportunities are frequently not honored. * The leadership team that led the successful restructuring of the company via Chapter 11 has all departed. That team was data-driven, smart and strategic; the people currently in charge are clubby, gut-feeling types who have been known to ignore actual, empirical data and use simplistic models because the models are more favorable.

Viewing 18817 - 18819 of 18,881 Reviews

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Jobs at Spectrum

Customer Service Representative (Technical Support)