Does Spectrum pay their employees well?

According to anonymously submitted Glassdoor reviews, Spectrum employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Spectrum. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Spectrum?

52% of Spectrum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Spectrum 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Spectrum?

Customer Service Representative (940) , Sales Representative (472) , Inbound Sales Representative (392) , Account Executive (370) , Sales Associate (359) , Retention Specialist (354) , Field Technician (349) , Direct Sales Representative (320) , Field Service Technician (273) , Sales (244) , Outside Sales Representative (217) , Customer Service Representative (CSR) (199) , Billing Specialist (198) , Inside Sales Representative (195) , Technician (168)

What are the pros of working at Spectrum according to real employee reviews?

"The benefits are great because you get them right away as you start working and just need to enroll." ((in 3274 reviews)); "The people are great and the work itself once you get the hang of it can be very easy." ((in 618 reviews)); "Ppl would say comission but they promise a good commission within 2 months and it literally takes over 6 months." ((in 323 reviews)); "Good training and stability within" ((in 322 reviews)); "Good money when deals go through and lots of free time if you are hitting numbers" ((in 318 reviews))

What are the cons of working at Spectrum according to real employee reviews?

"Poor management they seem to not care about you and that you’re just a number instead of a valued employee." ((in 1178 reviews)); "There is no work life balance expect this to be a 80 hour weekly commitment." ((in 389 reviews)); "Customer issues and bad managers" ((in 282 reviews)); "long hours if your last few jobs have a lot of things to do since you'll be out late." ((in 269 reviews)); "some supervisors have more than one newer company vehicle and techs get the worn out ones" ((in 253 reviews))

What are employees saying about Spectrum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Spectrum layoffs and their outlook for job security at Spectrum in 2026.

Spectrum reviews

3.3

52% would recommend to a friend

(18,879 total reviews)

Chris Winfrey

54% approve of CEO

46% positive business outlook

Ratings by category

3.8

Compensation and benefits

3.7

Diversity & inclusion

3.3

Career opportunities

3.0

Culture & values

3.0

Work/Life balance

2.8

Senior management

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,879 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicações industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

19K reviews

3.0

Feb 3, 2010

Nice place to work... If you never want a promotion from decade to decade.

Field technician

Recommend

Business Outlook

Pros

Company once made a lot of money, and compensated with a lot of money. For the people they like, the promotions are almost limitless. Adlink threw some of THE BEST Christmas Parties (Mansion in the Hollywood Hills, Mansion in Beverly Hills, etc...). Given a great deal of autonomy to be your own boss, and set your own schedule (within limits).

Cons

For the people senior managers were neutral or didn't get along with, those employees could forget about a promotion entirely. During my last year with this company of 135 employees that made 300 Million Dollars that year in advertising, it was really sad to listen to all the senior managers running around claiming that "Adlink was doing terrible, and had to make some severe cutbacks". Please. If you were in a technical position, expect to spend 50, 60, or 70 hours working a week, only to be never told how good of a job you were doing, or shown even the smallest amount of gratitude for your hard efforts.

4.0

Nov 1, 2009

Good place to work

Anonymous employee

Recommend

Business Outlook

Pros

Same challenges as most larger organizations. Leadership is focused and empowers its people to be contributors to the company's success

Cons

Same challenges as most larger organizations.

2.0

Oct 20, 2009

Overall a decent workplace, but confusing and seemingly irrelevant standards applied by management.

Anonymous employee

Recommend

Business Outlook

Pros

The actual day-to-day work is very enjoyable. Customer interactions provide immediate and honest feedback on your work, good or bad. The technical aspects of installation and troubleshooting internet, video, and telephone are mentally stimulating, and every day offers new challenges. Freedom to make some decisions on the fly promotes independence and improves many important skills.

Cons

There seems to be an increasing amount of "busywork" and redundant paperwork. The technical supervisors are given a mandate to physically grade technicians' work and focus on things they have done wrong. Our local supervisor was praised for doing this where neighboring supervisors were not. The standards of quality for technical work have basic requirements that don't change: customer satisfaction, cable and networking line mounting procedures, cleanliness of work. However, the finer points have Charter-defined standards that are in a constant state of flux, aspects that don't affect safety, product performance, or customer satisfaction. These aspects are what supervisors can point out and rate poorly. These ratings directly affect the technicians' rate of pay.

Viewing 18853 - 18855 of 18,879 Reviews

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Jobs at Spectrum

Customer Service Representative

Customer Service Representative (Technical Support)

Spectrum

Spectrum reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Nice place to work... If you never want a promotion from decade to decade.

Good place to work

Overall a decent workplace, but confusing and seemingly irrelevant standards applied by management.

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