Does SupportYourApp pay their employees well?

According to anonymously submitted Glassdoor reviews, SupportYourApp employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at SupportYourApp. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at SupportYourApp?

89% of SupportYourApp employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SupportYourApp 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at SupportYourApp?

Customer Service Representative (518) , Customer Support Representative (59) , Customer Support Consultant (21) , Support Consultant (20) , Customer Support (19) , Customer Service (18) , Customer Support Agent (17) , Customer Support Specialist (16) , Service Delivery Manager (16) , Consultant (13) , Manager (11) , Customer Service Agent (10) , Technical Support Engineer (10) , Team Lead (8) , Customer Service Representative (CSR) (7)

What are the pros of working at SupportYourApp according to real employee reviews?

"Excellent and friendly team." ((in 74 reviews)); "Great management and processes" ((in 43 reviews)); "Everyone here is friendly and supportive." ((in 27 reviews)); "There is always someone to talk to in the office and the manager is always in touch." ((in 23 reviews)); "Regular trainings, conferences, thematic articles and HR events encourage for individual development and reflect company dynamic all the time." ((in 18 reviews))

What are the cons of working at SupportYourApp according to real employee reviews?

"Salary is low and they get a lot of money from each project." ((in 35 reviews)); "No benefits like health insurance and really sad amount of vacation/personal days off" ((in 10 reviews)); "No insurance" ((in 5 reviews)); "no health insurance" ((in 5 reviews)); "The team leaders are terrible—lacking even basic knowledge of organizational behavior—and there is clear racism within the workplace." ((in 4 reviews))

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SupportYourApp

SupportYourApp reviews

4.5

89% would recommend to a friend

(871 total reviews)

Daria Leshchenko

92% approve of CEO

90% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.6

Work/Life balance

4.5

Senior management

4.5

Compensation and benefits

4.5

Career opportunities

SupportYourApp has an employee rating of 4.5 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SupportYourApp employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

871 reviews

5.0

Dec 22, 2022

Good company with potential for growth

Customer service representative

Recommend

Business Outlook

Pros

I can work from anywhere in the world. Since this is an online job. Lot's of potential for promotions if you are able to prove yourself. Good people in the company.

Cons

I want to see your offices, but there is no way to come because of the situation in your country.

SupportYourApp Response

Thank you for your feedback and for your SUPport! Your SupportYourApp team :)

5.0

Aug 1, 2023

First month of work

Customer service representative

Recommend

Business Outlook

Pros

I had several interviews and the managers were friendly. Onboarding was 2 days and then I started the training on the project. There is a lot of information but under the careful guidance of the trainer it is easy to learn. At the moment I am already doing full-fledged tickets. The team is friendly, the management is loyal.

Cons

So far I like everything and I am pleasantly surprised, but this is just the beginning.

1.0

Sep 10, 2023

They just finish your contract

L1 customer support agent

Recommend

Business Outlook

Pros

If you are 16 years, its a good company to work.

Cons

Payment, working hours, people, projects, feedback, onboarding.

Viewing 1 - 3 of 871 Reviews

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Jobs at SupportYourApp

(fluent English) SaaS Project Manager (Global, remote)

Brasília, Distrito Federal

View job

(Fluent English) Cloud Support Engineer (Remotely)

Brasília, Distrito Federal

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(Fluent English) Cloud Support Engineer (remotely)

São Paulo, São Paulo

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(Fluent English) Cloud Support Engineer (remotely)

Belo Horizonte, Minas Gerais

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(fluent English) SaaS Project Manager (Global, remote)

Belo Horizonte, Minas Gerais

View job