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      SupportYourApp

      Engaged Employer

      SupportYourApp reviews

      4.5

      89% would recommend to a friend

      (871 total reviews)
      avatar

      Daria Leshchenko

      92% approve of CEO

      90% positive business outlook

      Ratings by category

      4.7

      Diversity & inclusion

      4.6

      Culture & values

      4.6

      Work/Life balance

      4.5

      Senior management

      4.5

      Compensation and benefits

      4.5

      Career opportunities

      SupportYourApp has an employee rating of 4.5 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SupportYourApp employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      871 reviews
      3.0
      Jan 19, 2023

      Sometimes not so great as it seems

      Consultant
      Recommend
      Business Outlook

      Pros

      Great colleagues, collaboration with nice people but only if the same entry level - consultant.

      Cons

      Management is chaotic, random and not that friendly. Misunderstanding and gaslighting are present. Having Buddha stickers in the toilets rooms are absurd and offending.

      2.0
      Jan 13, 2023

      Mediocre experience

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Flexible schedule, you get to pick your own day offs. Salary in USD. PTO. Remote. Inclusive team of support agents.

      Cons

      Very very few opportunities to be promoted internally. Management team is not inclusive at all, only hired because of nationality (Ukraine). Some are not even qualified for their positions. Micro management within the team which leads to destroying agents' motivation. Lack of transparency and clear communication. No pay raise even though it is promised. Gaslighting communication. Fake company culture. What you see on social media is not reality.

      3.0
      May 18, 2022

      Good for starters

      Customer support representative
      Recommend
      Business Outlook

      Pros

      If you are looking to start your career in Customer support, this is a good place.

      Cons

      Very stressful, sometimes you can be overwhelmed depending on the project you will work on.

      avatar
      SupportYourApp Response
      4y
      Thank you for submitting your feedback about your time with us. We are happy to hear that you were able to start your career in Customer Support! People from all around the world work in SupportYourApp. We value and cherish all traditions, cultures, and views that our people have because one of our company's values is "Respect". At the moment, we have lots of projects, that are different from each other. We are doing our best to find the best suitable project for all our team members. Of course, life happens, and sometimes the first project might not be a perfect fit, so, therefore, we have a possibility to rotate to another project after some time, to make everyone happy.
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      Glassdoor has 996 SupportYourApp reviews submitted anonymously by SupportYourApp employees. Read employee reviews and ratings on Glassdoor to decide if SupportYourApp is right for you.