Does SupportYourApp pay their employees well?

According to anonymously submitted Glassdoor reviews, SupportYourApp employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at SupportYourApp. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at SupportYourApp?

89% of SupportYourApp employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SupportYourApp 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at SupportYourApp?

Customer Service Representative (518) , Customer Support Representative (59) , Customer Support Consultant (21) , Support Consultant (20) , Customer Service (19) , Customer Support (19) , Customer Support Agent (17) , Customer Support Specialist (16) , Service Delivery Manager (16) , Consultant (13) , Manager (11) , Customer Service Agent (10) , Technical Support Engineer (10) , Team Lead (8) , Customer Service Representative (CSR) (7)

What are the pros of working at SupportYourApp according to real employee reviews?

"Excellent and friendly team." ((in 75 reviews)); "Great management and processes" ((in 52 reviews)); "Everyone here is friendly and supportive." ((in 30 reviews)); "It was a new field for me, but everything is structured and clear, good training." ((in 23 reviews)); "There is always someone to talk to in the office and the manager is always in touch." ((in 21 reviews))

What are the cons of working at SupportYourApp according to real employee reviews?

"No benefits like health insurance and really sad amount of vacation/personal days off" ((in 9 reviews)); "Nothing really except the low pay" ((in 7 reviews)); "No insurance" ((in 5 reviews)); "Atrocious leadership, especially CCO." ((in 4 reviews))

What are the top reviewed SupportYourApp locations?

São Paulo , Rio de Janeiro , Belo Horizonte

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SupportYourApp

SupportYourApp reviews

4.5

89% would recommend to a friend

(871 total reviews)

Daria Leshchenko

92% approve of CEO

90% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.6

Work/Life balance

4.5

Senior management

4.5

Compensation and benefits

4.5

Career opportunities

SupportYourApp has an employee rating of 4.5 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SupportYourApp employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

871 reviews

5.0

Sep 26, 2025

There is close followup on employee satisfaction.

Customer service representative

Recommend

Business Outlook

Pros

It's the management support, remote format, reasonable workload, and timely compensation that make this place a priority for me.

Cons

The positives are so important to me that I don’t know what to mention as negatives.

5.0

Sep 23, 2025

All is good: Work atmosphere, management, compensation, flexible schedule.

Customer service representative

Recommend

Business Outlook

Pros

I love my team members, my SDM and the whole of SUP itself. I enjoy working here, because my hard work and dedication does not go unnoticed.

Cons

Maybe I'll see in the future, but for now, everything is fine.

2.0

Aug 29, 2025

meh

Support consultant

Recommend

Business Outlook

Pros

5 working days 2 days off but they are random

Cons

24 shift rotaions under minimum wage (US)

Viewing 322 - 324 of 871 Reviews

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Jobs at SupportYourApp

(Fluent English) Cloud Support Engineer (Remotely)

Brasília, Distrito Federal

View job

(fluent English) Account Manager (Asian Market)

Rio de Janeiro, Rio de Janeiro

View job

(fluent English) Account Manager (Asian Market)

São Paulo

View job