Does SupportYourApp pay their employees well?

According to anonymously submitted Glassdoor reviews, SupportYourApp employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at SupportYourApp. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at SupportYourApp?

89% of SupportYourApp employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SupportYourApp 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at SupportYourApp?

Customer Service Representative (518) , Customer Support Representative (59) , Customer Support Consultant (21) , Support Consultant (20) , Customer Service (19) , Customer Support (19) , Customer Support Agent (17) , Customer Support Specialist (16) , Service Delivery Manager (16) , Consultant (13) , Manager (11) , Customer Service Agent (10) , Technical Support Engineer (10) , Team Lead (8) , Customer Service Representative (CSR) (7)

What are the pros of working at SupportYourApp according to real employee reviews?

"They are great people and an amazing team." ((in 100 reviews)); "Excellent and friendly team." ((in 77 reviews)); "Great management and processes" ((in 43 reviews)); "Everyone here is friendly and supportive." ((in 29 reviews)); "The onboarding had great pacing, as well as the trainings I received in the following months." ((in 23 reviews))

What are the cons of working at SupportYourApp according to real employee reviews?

"Salary is low and they get a lot of money from each project." ((in 35 reviews)); "No benefits like health insurance and really sad amount of vacation/personal days off" ((in 10 reviews)); "No insurance" ((in 5 reviews)); "no health insurance" ((in 5 reviews)); "The team leaders are terrible—lacking even basic knowledge of organizational behavior—and there is clear racism within the workplace." ((in 3 reviews))

What are the top reviewed SupportYourApp locations?

São Paulo , Rio de Janeiro , Belo Horizonte

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SupportYourApp

SupportYourApp reviews

4.5

89% would recommend to a friend

(871 total reviews)

Daria Leshchenko

92% approve of CEO

90% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.6

Work/Life balance

4.5

Senior management

4.5

Compensation and benefits

4.5

Career opportunities

SupportYourApp has an employee rating of 4.5 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SupportYourApp employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

871 reviews

5.0

Jul 29, 2024

The supportive and kind-hearted nature

Customer service representative

Recommend

Business Outlook

Pros

I have been a member of SYA for a considerable period, and my experience here has been truly delightful. The supportive and kind-hearted nature of everyone within the organization, coupled with the motivating work environment, has fueled my enthusiasm to contribute each day.

Cons

I am grateful for the opportunities provided to enhance my skills and progress in my career within the company.

5.0

Jul 29, 2024

work-life balance

Customer service representative

Recommend

Business Outlook

Pros

Everyone here is friendly and supportive. The company also offers excellent opportunities for growth, with regular training sessions to improve our skills. Plus, the flexible work hours help maintain a good work-life balance.

Cons

I would recommend this company because of its great team spirit.

5.0

Jul 26, 2024

A "people first" politics

Customer service representative

Recommend

Business Outlook

Pros

The support, no micromanaging, all around fantastic. Professionalism and leadership.

Cons

all is good, good environment

Viewing 346 - 348 of 871 Reviews

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Jobs at SupportYourApp

(Fluent English) Cloud Support Engineer (Remotely)

Brasília, Distrito Federal

View job

(fluent English) Account Manager (Asian Market)

Rio de Janeiro, Rio de Janeiro

View job

(fluent English) Account Manager (Asian Market)

São Paulo

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