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      SupportYourApp

      Engaged Employer

      SupportYourApp reviews

      4.5

      89% would recommend to a friend

      (871 total reviews)
      avatar

      Daria Leshchenko

      92% approve of CEO

      90% positive business outlook

      Ratings by category

      4.7

      Diversity & inclusion

      4.6

      Culture & values

      4.6

      Work/Life balance

      4.5

      Senior management

      4.5

      Compensation and benefits

      4.5

      Career opportunities

      SupportYourApp has an employee rating of 4.5 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SupportYourApp employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      871 reviews
      5.0
      Dec 5, 2022

      What else can I say

      Support consultant
      Recommend
      Business Outlook

      Pros

      It was a good experience. I was happy to be with SYP, and I really liked my project. Although there were some negative customers (like always in CS), I learned how to work with them. Thanks for all the training that you've provided

      Cons

      I can't name any negative things that bothered me and that were not fixed

      avatar
      SupportYourApp Response
      3y
      Thank you for your feedback and for your SUPport! Your SupportYourApp team :)
      4.0
      Oct 25, 2022

      Perfect for students

      Interpreter/translator
      Recommend
      Business Outlook

      Pros

      Very organized for a remote job, informative onboarding.

      Cons

      Everything depends on the project you’ll get. Kind of a lottery.

      avatar
      SupportYourApp Response
      3y
      Thank you for your feedback and for your SUPport! Your SupportYourApp team :)
      2.0
      Nov 17, 2020

      Don't be scammed by those fake reviews

      Customer service representative
      Recommend
      Business Outlook

      Pros

      No micromanagement Warm and open atmosphere Great place to work if you would like to stand still right there and get paid

      Cons

      If you have any passion in your career - this is not the place you're looking for. Strict top-down business culture. No empowerment to agents to make any difference. Management request you for information, but there is no feedback. Even if you're promoted to a senior - no salary negotiation is applied to you. Be ready to be assigned dynamic shifts which will affect your sleep schedule at least 3 times a week Management doesn't know how agents work and they seem they don't care at all. If you need something, raise your voice. Otherwise you'll earn nothing on your end. They'll compensate absolutely nothing even though you're a top performer within the organization.

      Viewing 34 - 36 of 871 Reviews
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      ReviewsSupportYourApp reviews

      Glassdoor has 995 SupportYourApp reviews submitted anonymously by SupportYourApp employees. Read employee reviews and ratings on Glassdoor to decide if SupportYourApp is right for you.