Does SupportYourApp pay their employees well?

According to anonymously submitted Glassdoor reviews, SupportYourApp employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at SupportYourApp. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at SupportYourApp?

89% of SupportYourApp employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SupportYourApp 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at SupportYourApp?

Customer Service Representative (518) , Customer Support Representative (59) , Customer Support Consultant (21) , Support Consultant (20) , Customer Support (19) , Customer Service (18) , Customer Support Agent (17) , Customer Support Specialist (16) , Service Delivery Manager (16) , Consultant (13) , Manager (11) , Customer Service Agent (10) , Technical Support Engineer (10) , Team Lead (8) , Customer Service Representative (CSR) (7)

What are the pros of working at SupportYourApp according to real employee reviews?

"They are great people and an amazing team." ((in 100 reviews)); "Excellent and friendly team." ((in 75 reviews)); "Great management and processes" ((in 46 reviews)); "Everyone here is friendly and supportive." ((in 29 reviews)); "There is always someone to talk to in the office and the manager is always in touch." ((in 24 reviews))

What are the cons of working at SupportYourApp according to real employee reviews?

"NO Any benefits" ((in 11 reviews)); "No insurance" ((in 5 reviews)); "no health insurance" ((in 4 reviews)); "The team leaders are terrible—lacking even basic knowledge of organizational behavior—and there is clear racism within the workplace." ((in 3 reviews)); "Atrocious leadership, especially CCO." ((in 3 reviews))

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SupportYourApp

SupportYourApp reviews

4.5

89% would recommend to a friend

(871 total reviews)

Daria Leshchenko

92% approve of CEO

90% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.6

Work/Life balance

4.5

Senior management

4.5

Compensation and benefits

4.5

Career opportunities

SupportYourApp has an employee rating of 4.5 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SupportYourApp employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

871 reviews

5.0

Nov 7, 2022

Amazing experience

Customer service representative

Recommend

Business Outlook

Pros

Lots of new knowledge, good salary, friendly team, career opportunities

Cons

Due to the large number of people and departments in the company, misunderstandings often arise

SupportYourApp Response

Thank you for your feedback and for your SUPport! Your SupportYourApp team :)

5.0

Dec 14, 2022

5

Customer support specialist

Recommend

Business Outlook

Pros

Flexible schedule, compensation, management, team

Cons

I wasn't happy with the amount of vacation days, but recently they rolled out the new policy that gives more vacation days off and they are accumulated faster

SupportYourApp Response

Thank you for your feedback and for your SUPport! Your SupportYourApp team :)

5.0

Dec 2, 2022

My experience at SUP

Support consultant

Recommend

Business Outlook

Pros

Everything is great so far and schedule is the main advantage for me. Everyone is nice and friendly in my team

Cons

Having more frequent meetings with my DM would be nice, but I needed, I can always reach out to the teamlead

SupportYourApp Response

Thank you for your feedback and for your SUPport! Your SupportYourApp team :)

Viewing 40 - 42 of 871 Reviews

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Jobs at SupportYourApp

(Fluent English) Cloud Support Engineer (Remotely)

Brasília, Distrito Federal

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(Fluent English) Cloud Support Engineer (remotely)

São Paulo, São Paulo

View job

(Fluent English) Cloud Support Engineer (remotely)

Belo Horizonte, Minas Gerais

View job

(Fluent English) Cloud Support Engineer (remotely)

Curitiba

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(English C1, remote) Technical Support Consultant, Networking

São Paulo, São Paulo

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