Does SupportYourApp pay their employees well?

According to anonymously submitted Glassdoor reviews, SupportYourApp employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at SupportYourApp. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at SupportYourApp?

89% of SupportYourApp employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SupportYourApp 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at SupportYourApp?

Customer Service Representative (518) , Customer Support Representative (59) , Customer Support Consultant (21) , Support Consultant (20) , Customer Support (19) , Customer Service (18) , Customer Support Agent (17) , Customer Support Specialist (16) , Service Delivery Manager (16) , Consultant (13) , Manager (11) , Customer Service Agent (10) , Technical Support Engineer (10) , Team Lead (8) , Customer Service Representative (CSR) (7)

What are the pros of working at SupportYourApp according to real employee reviews?

"Good people in the company." ((in 106 reviews)); "Excellent and friendly team." ((in 80 reviews)); "Great management and processes" ((in 45 reviews)); "Everyone here is friendly and supportive." ((in 30 reviews)); "There is always someone to talk to in the office and the manager is always in touch." ((in 27 reviews))

What are the cons of working at SupportYourApp according to real employee reviews?

"Salary is low and they get a lot of money from each project." ((in 32 reviews)); "NO Any benefits" ((in 9 reviews)); "No insurance" ((in 6 reviews)); "no health insurance" ((in 4 reviews)); "The team leaders are terrible—lacking even basic knowledge of organizational behavior—and there is clear racism within the workplace." ((in 3 reviews))

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SupportYourApp

SupportYourApp reviews

4.5

89% would recommend to a friend

(871 total reviews)

Daria Leshchenko

92% approve of CEO

90% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.6

Work/Life balance

4.5

Senior management

4.5

Compensation and benefits

4.5

Career opportunities

SupportYourApp has an employee rating of 4.5 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SupportYourApp employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

871 reviews

5.0

Dec 7, 2022

Best

Manager

Recommend

Business Outlook

Pros

The best I can think of.

Cons

None at all. I cann't tell any.

SupportYourApp Response

Thank you for your feedback and for your SUPport! Your SupportYourApp team :)

4.0

Sep 9, 2022

Good and easy money, remote from home.

Client services manager

Recommend

Business Outlook

Pros

Gave me a great project to work on with a luxurious company, double the average salary in my country (SRB). Key account manager was very helpful and understanding

Cons

Once you are working on the project and you notice flaws that get in the way of workflow, your key accout manager puts you in touch with superior managers to have a feedback call. They just explained me how we cannot change x flaws because of x reason and basically denied everything i had to say, just to a few months later do everything i have advised would benefit, and act like they just found out and dont bother on giving you credit. Long story short; they act like they care about your feedback but decision are taken without any input from workers that are actually on the “field”.

SupportYourApp Response

Thank you for your feedback! It's sad to hear that you are feeling this way. Each and every SupportYourApp representative is heard, and their opinion does matter. Sometimes implementing changes is not a quick process, but we always aim to make any day-to-day tasks as quick and easy as they can be. Your SupportYourApp team :)

5.0

Dec 16, 2022

Normal, stable company

Customer support

Recommend

Business Outlook

Pros

A company that offers you the space to grow, and develop your skills, with no stress, and provide you with the opportunity to grow. Recommend this to anyway one who is looking for a career.

Cons

Lots of information for learning, but it all depends on the project.

SupportYourApp Response

Thank you for your feedback and for your SUPport! Your SupportYourApp team :)

Viewing 46 - 48 of 871 Reviews

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