Does SupportYourApp pay their employees well?

According to anonymously submitted Glassdoor reviews, SupportYourApp employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at SupportYourApp. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at SupportYourApp?

89% of SupportYourApp employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SupportYourApp 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at SupportYourApp?

Customer Service Representative (518) , Customer Support Representative (59) , Customer Support Consultant (21) , Support Consultant (20) , Customer Service (19) , Customer Support (19) , Customer Support Agent (17) , Customer Support Specialist (16) , Service Delivery Manager (16) , Consultant (13) , Manager (11) , Customer Service Agent (10) , Technical Support Engineer (10) , Team Lead (8) , Customer Service Representative (CSR) (7)

What are the pros of working at SupportYourApp according to real employee reviews?

"They are great people and an amazing team." ((in 105 reviews)); "Excellent and friendly team." ((in 72 reviews)); "Great management and processes" ((in 47 reviews)); "Everyone here is friendly and supportive." ((in 29 reviews)); "There is always someone to talk to in the office and the manager is always in touch." ((in 23 reviews))

What are the cons of working at SupportYourApp according to real employee reviews?

"No benefits like health insurance and really sad amount of vacation/personal days off" ((in 10 reviews)); "No insurance" ((in 5 reviews)); "The team leaders are terrible—lacking even basic knowledge of organizational behavior—and there is clear racism within the workplace." ((in 4 reviews)); "Atrocious leadership, especially CCO." ((in 3 reviews)); "Everything is fine, but you need to ask everything at the interview" ((in 3 reviews))

What are the top reviewed SupportYourApp locations?

São Paulo , Rio de Janeiro , Belo Horizonte

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SupportYourApp

SupportYourApp reviews

4.5

89% would recommend to a friend

(871 total reviews)

Daria Leshchenko

92% approve of CEO

90% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.6

Work/Life balance

4.5

Senior management

4.5

Compensation and benefits

4.5

Career opportunities

SupportYourApp has an employee rating of 4.5 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SupportYourApp employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

871 reviews

5.0

Feb 20, 2023

Beautiful office and friendly team.

Customer service representative

Recommend

Business Outlook

Pros

Normal place, a lot of information to study, but if you like the project, then anything is possible. Beautiful office and friendly team.

Cons

Normal place, I can't remember anything bad

5.0

Feb 17, 2023

great company

Customer service representative

Recommend

Business Outlook

Pros

Thanks for the experience here. Kind people, good office, friendly atmosphere, volunteering, career, they have it all. The main thing is to be responsible and love what you do, in this case you are here for a long time.

Cons

There are a lot of processes and information to learn, but then everything is simple and structured

5.0

Feb 17, 2023

Great environment to work

Customer service agent

Recommend

Business Outlook

Pros

If it is your first step into remote work is a great way to start. Excelent comunication and sense of teamwork. Great proyects in variety and complexity, great place to learn! The values of this company are shared company wide and everyone feels welcomed.

Cons

Schedules can be hard to mantain, so be ready to be on call to cover and some extra hours (Completely paid, of course)

Viewing 586 - 588 of 871 Reviews

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Jobs at SupportYourApp

(fluent English) Customer Support Consultant, hospitality (Global)

Rio de Janeiro, Rio de Janeiro

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(fluent English) Customer Support Consultant, hospitality (remote)

Goiânia

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(fluent English) Customer Support Consultant, hospitality (remote)

Florianópolis, Santa Catarina

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(Fluent English) Cloud Support Engineer (Remotely)

Brasília, Distrito Federal

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(fluent English) Customer Support Consultant, hospitality (Global)

Brasília, Distrito Federal

View job