Does SupportYourApp pay their employees well?

According to anonymously submitted Glassdoor reviews, SupportYourApp employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at SupportYourApp. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at SupportYourApp?

89% of SupportYourApp employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SupportYourApp 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at SupportYourApp?

Customer Service Representative (518) , Customer Support Representative (59) , Customer Support Consultant (21) , Support Consultant (20) , Customer Service (19) , Customer Support (19) , Customer Support Agent (17) , Customer Support Specialist (16) , Service Delivery Manager (16) , Consultant (13) , Manager (11) , Customer Service Agent (10) , Technical Support Engineer (10) , Team Lead (8) , Customer Service Representative (CSR) (7)

What are the pros of working at SupportYourApp according to real employee reviews?

"Good people in the company." ((in 100 reviews)); "Excellent and friendly team." ((in 77 reviews)); "Great management and processes" ((in 45 reviews)); "Everyone here is friendly and supportive." ((in 28 reviews)); "There is always someone to talk to in the office and the manager is always in touch." ((in 26 reviews))

What are the cons of working at SupportYourApp according to real employee reviews?

"Salary is low and they get a lot of money from each project." ((in 39 reviews)); "No benefits like health insurance and really sad amount of vacation/personal days off" ((in 12 reviews)); "No insurance" ((in 5 reviews)); "no health insurance" ((in 5 reviews)); "The team leaders are terrible—lacking even basic knowledge of organizational behavior—and there is clear racism within the workplace." ((in 3 reviews))

What are the top reviewed SupportYourApp locations?

São Paulo , Rio de Janeiro , Belo Horizonte

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SupportYourApp

SupportYourApp reviews

4.5

89% would recommend to a friend

(871 total reviews)

Daria Leshchenko

92% approve of CEO

90% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.6

Work/Life balance

4.5

Senior management

4.5

Compensation and benefits

4.5

Career opportunities

SupportYourApp has an employee rating of 4.5 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SupportYourApp employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

871 reviews

5.0

Feb 17, 2023

Сomfortable and beautiful office

Customer service

Recommend

Business Outlook

Pros

I was impressed from the first day by the comfortable and beautiful office. Good people and management, no micromanagement. Most of the management people have been consultants and understand you. I received the compensation on time. It is possible to work remotely on some projects.

Cons

The Cons are hard to name. If something happened, I always talk about it and they change it or explain why we work this way and not that way and it was logical.

5.0

Feb 16, 2023

my experience

Customer service representative

Recommend

Business Outlook

Pros

Everything suited me, a good office, nice people, trainings, good training, compensation on time.

Cons

All moments can be spoken and decided, nothing bad

5.0

Feb 16, 2023

stable and friendly company

Customer service representative

Recommend

Business Outlook

Pros

I joined the company 3 years ago and knew nothing about IT support. Everything was taught, suggested and helped. Everything is structured, creative offices, friendly team, compensation on time. We survived the quarantine, the crisis. This is a stable and friendly company.

Cons

Everything is fine, I say thanks to this company

Viewing 589 - 591 of 871 Reviews

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Jobs at SupportYourApp

(fluent English) Customer Support Consultant, hospitality (Global)

Rio de Janeiro, Rio de Janeiro

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(fluent English) Customer Support Consultant, hospitality (remote)

Goiânia

View job

(fluent English) Customer Support Consultant, hospitality (remote)

Florianópolis, Santa Catarina

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(Fluent English) Cloud Support Engineer (Remotely)

Brasília, Distrito Federal

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(fluent English) Customer Support Consultant, hospitality (Global)

Brasília, Distrito Federal

View job