Does SupportYourApp pay their employees well?

According to anonymously submitted Glassdoor reviews, SupportYourApp employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at SupportYourApp. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at SupportYourApp?

89% of SupportYourApp employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SupportYourApp 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at SupportYourApp?

Customer Service Representative (518) , Customer Support Representative (59) , Customer Support Consultant (21) , Support Consultant (20) , Customer Service (19) , Customer Support (19) , Customer Support Agent (17) , Customer Support Specialist (16) , Service Delivery Manager (16) , Consultant (13) , Manager (11) , Customer Service Agent (10) , Technical Support Engineer (10) , Team Lead (8) , Customer Service Representative (CSR) (7)

What are the pros of working at SupportYourApp according to real employee reviews?

"They are great people and an amazing team." ((in 103 reviews)); "Excellent and friendly team." ((in 76 reviews)); "Great management and processes" ((in 43 reviews)); "Everyone here is friendly and supportive." ((in 28 reviews)); "There is always someone to talk to in the office and the manager is always in touch." ((in 26 reviews))

What are the cons of working at SupportYourApp according to real employee reviews?

"Salary is low and they get a lot of money from each project." ((in 37 reviews)); "NO Any benefits" ((in 9 reviews)); "no health insurance" ((in 5 reviews)); "No insurance" ((in 4 reviews)); "Atrocious leadership, especially CCO." ((in 4 reviews))

What are the top reviewed SupportYourApp locations?

São Paulo , Rio de Janeiro , Belo Horizonte

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SupportYourApp

SupportYourApp reviews

4.5

89% would recommend to a friend

(871 total reviews)

Daria Leshchenko

92% approve of CEO

90% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.6

Work/Life balance

4.5

Senior management

4.5

Compensation and benefits

4.5

Career opportunities

SupportYourApp has an employee rating of 4.5 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SupportYourApp employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

871 reviews

5.0

Jan 3, 2023

Pleasant company

Support consultant

Recommend

Business Outlook

Pros

I joined for a short period of time and I was happy to be accepted for the project. Things I liked the most: 1. All people share same interests and there are plenty of things to discuss even after work 2. Compensation 3. Work and personal balance 4. Respect on all levers 5. Openness. I could write to any person in the company and I would receive a reply to my question

Cons

Lots of policies to read during first few days :)

SupportYourApp Response

Thank you for your feedback and for your SUPport! Your SupportYourApp team :)

5.0

Jan 3, 2023

Success story

Customer success manager

Recommend

Business Outlook

Pros

I have a great manager. She is open and honest. If there is a problem - we discuss it together and she is interested in opinions of other teammates as well. On-time compensation. No matter what department you address your question to, you will always receive a fast reply, multiple follow ups until the question is answered.

Cons

It was hard to adjust to the new sphere of work. After that everything went smooth

SupportYourApp Response

Thank you for your feedback and for your SUPport! Your SupportYourApp team :)

5.0

Jan 3, 2023

my positive experience

Customer service representative

Recommend

Business Outlook

Pros

Very good company. Remote work, good people, adequate salary, normal managers.

Cons

Nothing wrong, you can try

SupportYourApp Response

Thank you for your feedback and for your SUPport! Your SupportYourApp team :)

Viewing 643 - 645 of 871 Reviews

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Jobs at SupportYourApp

(fluent English) Customer Support Consultant, hospitality (Global)

Rio de Janeiro, Rio de Janeiro

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(fluent English) Customer Support Consultant, hospitality (remote)

Goiânia

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(fluent English) Customer Support Consultant, hospitality (remote)

Florianópolis, Santa Catarina

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(Fluent English) Cloud Support Engineer (Remotely)

Brasília, Distrito Federal

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(fluent English) Customer Support Consultant, hospitality (Global)

Brasília, Distrito Federal

View job