Does SupportYourApp pay their employees well?

According to anonymously submitted Glassdoor reviews, SupportYourApp employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at SupportYourApp. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at SupportYourApp?

89% of SupportYourApp employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SupportYourApp 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at SupportYourApp?

Customer Service Representative (518) , Customer Support Representative (59) , Customer Support Consultant (21) , Support Consultant (20) , Customer Service (19) , Customer Support (19) , Customer Support Agent (17) , Customer Support Specialist (16) , Service Delivery Manager (16) , Consultant (13) , Manager (11) , Customer Service Agent (10) , Technical Support Engineer (10) , Team Lead (8) , Customer Service Representative (CSR) (7)

What are the pros of working at SupportYourApp according to real employee reviews?

"They are great people and an amazing team." ((in 103 reviews)); "Excellent and friendly team." ((in 76 reviews)); "Great management and processes" ((in 43 reviews)); "Everyone here is friendly and supportive." ((in 28 reviews)); "There is always someone to talk to in the office and the manager is always in touch." ((in 26 reviews))

What are the cons of working at SupportYourApp according to real employee reviews?

"Salary is low and they get a lot of money from each project." ((in 37 reviews)); "NO Any benefits" ((in 9 reviews)); "no health insurance" ((in 5 reviews)); "No insurance" ((in 4 reviews)); "Atrocious leadership, especially CCO." ((in 4 reviews))

What are the top reviewed SupportYourApp locations?

São Paulo , Rio de Janeiro , Belo Horizonte

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SupportYourApp

SupportYourApp reviews

4.5

89% would recommend to a friend

(871 total reviews)

Daria Leshchenko

92% approve of CEO

90% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.6

Work/Life balance

4.5

Senior management

4.5

Compensation and benefits

4.5

Career opportunities

SupportYourApp has an employee rating of 4.5 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SupportYourApp employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

871 reviews

5.0

Jan 3, 2023

Amazing people, stable company

Customer service representative

Recommend

Business Outlook

Pros

Everything is fine, the company is stable, the people are good, the processes are clear, a career is possible. It is important that you like the project and then everything will be super.

Cons

Nothing bad, but it is important that you like the project.

SupportYourApp Response

Thank you for your feedback and for your SUPport! Your SupportYourApp team :)

5.0

Dec 28, 2022

My first full year with SUP

Customer support

Recommend

Business Outlook

Pros

I love my team, I love how interesting my job is, the limits I keep exceeding, and the opportunities I got by starting to work here. Loving it!

Cons

Learning the technical side of things was a little difficult, while getting used to the first calls was nerve-wracking. But hey, it's nothing you can't learn how to handle.

SupportYourApp Response

Thank you for your feedback and for your SUPport! Your SupportYourApp team :)

5.0

Dec 23, 2022

Office is awesome!

Customer service representative

Recommend

Business Outlook

Pros

I liked working from the office a lot. Ever since the interview I felt in love with it! The coffee is nice too 😊

Cons

nothing concerned me. all the small things were discussed with my manager and fixed tight away

SupportYourApp Response

Thank you for your feedback and for your SUPport! Your SupportYourApp team :)

Viewing 646 - 648 of 871 Reviews

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Jobs at SupportYourApp

(fluent English) Customer Support Consultant, hospitality (Global)

Rio de Janeiro, Rio de Janeiro

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(fluent English) Customer Support Consultant, hospitality (remote)

Florianópolis, Santa Catarina

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(fluent English) Customer Support Consultant, hospitality (remote)

Goiânia

View job

(Fluent English) Cloud Support Engineer (Remotely)

Brasília, Distrito Federal

View job

(fluent English) Customer Support Consultant, hospitality (Global)

Brasília, Distrito Federal

View job