Does SupportYourApp pay their employees well?

According to anonymously submitted Glassdoor reviews, SupportYourApp employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at SupportYourApp. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at SupportYourApp?

89% of SupportYourApp employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SupportYourApp 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at SupportYourApp?

Customer Service Representative (518) , Customer Support Representative (59) , Customer Support Consultant (21) , Support Consultant (20) , Customer Service (19) , Customer Support (19) , Customer Support Agent (17) , Customer Support Specialist (16) , Service Delivery Manager (16) , Consultant (13) , Manager (11) , Customer Service Agent (10) , Technical Support Engineer (10) , Team Lead (8) , Customer Service Representative (CSR) (7)

What are the pros of working at SupportYourApp according to real employee reviews?

"They are great people and an amazing team." ((in 105 reviews)); "Excellent and friendly team." ((in 72 reviews)); "Great management and processes" ((in 47 reviews)); "Everyone here is friendly and supportive." ((in 29 reviews)); "There is always someone to talk to in the office and the manager is always in touch." ((in 23 reviews))

What are the cons of working at SupportYourApp according to real employee reviews?

"No benefits like health insurance and really sad amount of vacation/personal days off" ((in 10 reviews)); "No insurance" ((in 5 reviews)); "The team leaders are terrible—lacking even basic knowledge of organizational behavior—and there is clear racism within the workplace." ((in 4 reviews)); "Atrocious leadership, especially CCO." ((in 3 reviews)); "Everything is fine, but you need to ask everything at the interview" ((in 3 reviews))

What are the top reviewed SupportYourApp locations?

São Paulo , Rio de Janeiro , Belo Horizonte

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SupportYourApp

SupportYourApp reviews

4.5

89% would recommend to a friend

(871 total reviews)

Daria Leshchenko

92% approve of CEO

90% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.6

Work/Life balance

4.5

Senior management

4.5

Compensation and benefits

4.5

Career opportunities

SupportYourApp has an employee rating of 4.5 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SupportYourApp employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

871 reviews

5.0

Jan 15, 2024

Everything is good

Customer service representative

Recommend

Business Outlook

Pros

I enjoy working here because everyone is kind and welcoming. Also professional. First of all, people and their relationship to you and to work.

Cons

Thanks to the company and management! Everything is good!

5.0

Jan 12, 2024

Opportunity to advance, Reliable company, Likeable and helpful people.

Customer service representative

Recommend

Business Outlook

Pros

The connection between the group and the team leaders as well as the individual connection feels fair and friendly, also we need to highlight that SUP is huge (considering the whole company) however the guidelines are not haunting the agents, you don't feel the pressure compared to other companies,

Cons

I have been enjoying working for the SUP

5.0

Jan 12, 2024

People and working conditions

Customer service representative

Recommend

Business Outlook

Pros

What makes me recommend SUP is the good work environment, the company's communication, the human relationships that are built at work, the competitive compensation and how clear the procedures are.

Cons

All is good. Well organized.

Viewing 661 - 663 of 871 Reviews

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Jobs at SupportYourApp

(fluent English & Spanish) Customer Support Consultant (remote)

Curitiba

View job

(fluent English & Spanish) Customer Support Consultant (remote)

São Paulo, São Paulo

View job

(Fluent English) Cloud Support Engineer (Remotely)

Brasília, Distrito Federal

View job

(fluent English) Customer Support Consultant, hospitality (remote)

Florianópolis, Santa Catarina

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(fluent English) Customer Support Consultant, hospitality (Global)

Brasília, Distrito Federal

View job