Does SupportYourApp pay their employees well?

According to anonymously submitted Glassdoor reviews, SupportYourApp employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at SupportYourApp. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at SupportYourApp?

89% of SupportYourApp employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SupportYourApp 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at SupportYourApp?

Customer Service Representative (518) , Customer Support Representative (59) , Customer Support Consultant (21) , Support Consultant (20) , Customer Service (19) , Customer Support (19) , Customer Support Agent (17) , Customer Support Specialist (16) , Service Delivery Manager (16) , Consultant (13) , Manager (11) , Customer Service Agent (10) , Technical Support Engineer (10) , Team Lead (8) , Customer Service Representative (CSR) (7)

What are the pros of working at SupportYourApp according to real employee reviews?

"They are great people and an amazing team." ((in 105 reviews)); "Excellent and friendly team." ((in 72 reviews)); "Great management and processes" ((in 47 reviews)); "Everyone here is friendly and supportive." ((in 29 reviews)); "There is always someone to talk to in the office and the manager is always in touch." ((in 23 reviews))

What are the cons of working at SupportYourApp according to real employee reviews?

"No benefits like health insurance and really sad amount of vacation/personal days off" ((in 10 reviews)); "No insurance" ((in 5 reviews)); "The team leaders are terrible—lacking even basic knowledge of organizational behavior—and there is clear racism within the workplace." ((in 4 reviews)); "Atrocious leadership, especially CCO." ((in 3 reviews)); "Everything is fine, but you need to ask everything at the interview" ((in 3 reviews))

What are the top reviewed SupportYourApp locations?

São Paulo , Rio de Janeiro , Belo Horizonte

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SupportYourApp

SupportYourApp reviews

4.5

89% would recommend to a friend

(871 total reviews)

Daria Leshchenko

92% approve of CEO

90% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.6

Work/Life balance

4.5

Senior management

4.5

Compensation and benefits

4.5

Career opportunities

SupportYourApp has an employee rating of 4.5 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SupportYourApp employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

871 reviews

5.0

Dec 27, 2023

People, atmosphere, charity

Customer service representative

Recommend

Business Outlook

Pros

Our manager is very supportive of our team and the client is great as well.

Cons

good good good good good

5.0

Dec 27, 2023

Everybody is super helpful and friendly

Customer service representative

Recommend

Business Outlook

Pros

I do love working in SUP. Everybody is super helpful and friendly and the culture and values of this organization makes is something that I stand by.

Cons

no problem, all is good

5.0

Dec 26, 2023

Great team 🔥

Customer service representative

Recommend

Business Outlook

Pros

I love my current project team. The client team, my management, and teammates are all so good to be working together. This is the best team I've ever belonged to. As long as I do focus on achieving my and our tasks, they are listening to me and making me feel a part of the team. Chance to meet and work with people from all around the world.

Cons

As long as I do focus on achieving my and our tasks, they are listening to me and making me feel a part of the team.

Viewing 670 - 672 of 871 Reviews

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Jobs at SupportYourApp

(fluent English) Customer Support Consultant, hospitality (Global)

Rio de Janeiro, Rio de Janeiro

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(fluent English) Customer Support Consultant, hospitality (remote)

Goiânia

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(fluent English) Customer Support Consultant, hospitality (remote)

Florianópolis, Santa Catarina

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(Fluent English) Cloud Support Engineer (Remotely)

Brasília, Distrito Federal

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(fluent English) Customer Support Consultant, hospitality (Global)

Brasília, Distrito Federal

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