Does SupportYourApp pay their employees well?

According to anonymously submitted Glassdoor reviews, SupportYourApp employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at SupportYourApp. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at SupportYourApp?

89% of SupportYourApp employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SupportYourApp 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at SupportYourApp?

Customer Service Representative (518) , Customer Support Representative (59) , Customer Support Consultant (21) , Support Consultant (20) , Customer Service (19) , Customer Support (19) , Customer Support Agent (17) , Customer Support Specialist (16) , Service Delivery Manager (16) , Consultant (13) , Manager (11) , Customer Service Agent (10) , Technical Support Engineer (10) , Team Lead (8) , Customer Service Representative (CSR) (7)

What are the pros of working at SupportYourApp according to real employee reviews?

"They are great people and an amazing team." ((in 105 reviews)); "Excellent and friendly team." ((in 72 reviews)); "Great management and processes" ((in 47 reviews)); "Everyone here is friendly and supportive." ((in 29 reviews)); "There is always someone to talk to in the office and the manager is always in touch." ((in 23 reviews))

What are the cons of working at SupportYourApp according to real employee reviews?

"No benefits like health insurance and really sad amount of vacation/personal days off" ((in 10 reviews)); "No insurance" ((in 5 reviews)); "The team leaders are terrible—lacking even basic knowledge of organizational behavior—and there is clear racism within the workplace." ((in 4 reviews)); "Atrocious leadership, especially CCO." ((in 3 reviews)); "Everything is fine, but you need to ask everything at the interview" ((in 3 reviews))

What are the top reviewed SupportYourApp locations?

São Paulo , Rio de Janeiro , Belo Horizonte

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SupportYourApp

SupportYourApp reviews

4.5

89% would recommend to a friend

(871 total reviews)

Daria Leshchenko

92% approve of CEO

90% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.6

Work/Life balance

4.5

Senior management

4.5

Compensation and benefits

4.5

Career opportunities

SupportYourApp has an employee rating of 4.5 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SupportYourApp employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

871 reviews

5.0

Dec 20, 2023

Everyone in my team is helpful!

Customer service representative

Recommend

Business Outlook

Pros

Everyone in my team is helpful, everything is organized, and you are able to find answers when needed in all the documentation.

Cons

all is good, good, good

5.0

Dec 20, 2023

SUP is a company that will always put the employees first 🔥

Customer service representative

Recommend

Business Outlook

Pros

SUP is a company that will always put the employees first, which is something that nowadays hardly exist. This, to me, makes it the best place to work, because being put first makes everything else fall into place; no bureaucracy, fair and respectful way of treating each other, there's always an open way of communication between us all. I just can't celebrate SUP more than this. I love being part of this company and having the chance to work for one of it's clients.

Cons

love being part of this company and having the chance to work for one of it's clients.

5.0

Dec 20, 2023

Everything is great! Thank you!

Customer service representative

Recommend

Business Outlook

Pros

Hi, I definitely recommend and will continue to recommend! Everything is great: projects, team, management, top management, Thank you!

Cons

I recommend it and have something to compare it to and it’s a cool company, I don’t see any glaring disadvantages

Viewing 676 - 678 of 871 Reviews

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Jobs at SupportYourApp

(fluent English) Customer Support Consultant, hospitality (Global)

Rio de Janeiro, Rio de Janeiro

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(fluent English) Customer Support Consultant, hospitality (remote)

Goiânia

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(fluent English) Customer Support Consultant, hospitality (remote)

Florianópolis, Santa Catarina

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(Fluent English) Cloud Support Engineer (Remotely)

Brasília, Distrito Federal

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(fluent English) Customer Support Consultant, hospitality (Global)

Brasília, Distrito Federal

View job