Does SupportYourApp pay their employees well?

According to anonymously submitted Glassdoor reviews, SupportYourApp employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at SupportYourApp. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at SupportYourApp?

89% of SupportYourApp employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SupportYourApp 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at SupportYourApp?

Customer Service Representative (518) , Customer Support Representative (59) , Customer Support Consultant (21) , Support Consultant (20) , Customer Service (19) , Customer Support (19) , Customer Support Agent (17) , Customer Support Specialist (16) , Service Delivery Manager (16) , Consultant (13) , Manager (11) , Customer Service Agent (10) , Technical Support Engineer (10) , Team Lead (8) , Customer Service Representative (CSR) (7)

What are the pros of working at SupportYourApp according to real employee reviews?

"They are great people and an amazing team." ((in 100 reviews)); "Excellent and friendly team." ((in 73 reviews)); "Great management and processes" ((in 51 reviews)); "Everyone here is friendly and supportive." ((in 27 reviews)); "There is always someone to talk to in the office and the manager is always in touch." ((in 26 reviews))

What are the cons of working at SupportYourApp according to real employee reviews?

"No benefits like health insurance and really sad amount of vacation/personal days off" ((in 10 reviews)); "no health insurance" ((in 5 reviews)); "No insurance" ((in 4 reviews)); "The team leaders are terrible—lacking even basic knowledge of organizational behavior—and there is clear racism within the workplace." ((in 3 reviews)); "Atrocious leadership, especially CCO." ((in 3 reviews))

What are the top reviewed SupportYourApp locations?

São Paulo , Rio de Janeiro , Belo Horizonte

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SupportYourApp

SupportYourApp reviews

4.5

89% would recommend to a friend

(871 total reviews)

Daria Leshchenko

92% approve of CEO

90% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.6

Work/Life balance

4.5

Senior management

4.5

Compensation and benefits

4.5

Career opportunities

SupportYourApp has an employee rating of 4.5 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SupportYourApp employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

871 reviews

1.0

Sep 25, 2022

okay for students, no for a career

Customer support representative

Recommend

Business Outlook

Pros

It is a remote position only

Cons

-no health insurance -Stressful environment -management is asking for top notch services but compensations are low -you receive the monthly compensation between 12th and 15th of each calendar month

SupportYourApp Response

Thank you for your feedback! All these points along with the compensation is something that you've agreed to during interview stage, therefore it is odd to hear that you were not satisfied with some of these conditions. Before accepting the offer, our representatives go through all the details of your future cooperation with SupportYourApp. Your SupportYourApp team :)

5.0

Sep 20, 2022

Great company values

Anonymous employee

Recommend

Business Outlook

Pros

People are always honest with you, which makes you feel comfortable.

Cons

Nothing I could think of

SupportYourApp Response

Thank you for your feedback and for your SUPport! Your SupportYourApp team :)

4.0

Sep 17, 2022

Pretty good

Technical support representative

Recommend

Business Outlook

Pros

good pay, fun projects, great co-workers

Cons

lots of meaningless work, complicated documents and payment methods

SupportYourApp Response

Thank you for your feedback! Having all the processes documented helps to maintain the high quality of service that we provide with any complex task. However, we agree that there is always room to grow, so thank you for sharing your thoughts with us. Your SupportYourApp team :)

Viewing 691 - 693 of 871 Reviews

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Jobs at SupportYourApp

(English C1 & native Portuguese) Technical Support Consultant (remote, LATAM)

Salvador, Bahia

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(English C1 & native Portuguese) Technical Support Consultant (remote, LATAM)

Ceará

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(English C1 & native Portuguese) Technical Support Consultant (remote, LATAM)

Rio de Janeiro, Rio de Janeiro

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(English C1 & native Portuguese) Technical Support Consultant (remote, LATAM)

Curitiba

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(English C1 & native Portuguese) Technical Support Consultant (remote, LATAM)

São Paulo, São Paulo

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