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      SupportYourApp

      Engaged Employer

      SupportYourApp reviews

      4.5

      89% would recommend to a friend

      (871 total reviews)
      avatar

      Daria Leshchenko

      92% approve of CEO

      90% positive business outlook

      Ratings by category

      4.7

      Diversity & inclusion

      4.6

      Culture & values

      4.6

      Work/Life balance

      4.5

      Senior management

      4.5

      Compensation and benefits

      4.5

      Career opportunities

      SupportYourApp has an employee rating of 4.5 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SupportYourApp employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      871 reviews
      5.0
      Sep 16, 2022

      1

      Customer service representative
      Recommend
      Business Outlook

      Pros

      Good communication with employees and a great work environment.

      Cons

      Rotating shifts can affect your work performance since you have to adjust to a sleeping schedule every week.

      avatar
      SupportYourApp Response
      3y
      Thank you for your feedback and for your SUPport! Your SupportYourApp team :)
      3.0
      Sep 14, 2022

      It can only work as a temporary job

      Customer support representative
      Recommend
      Business Outlook

      Pros

      SupportYourApp provides outsource customer support to its client companies. Based on your experience/background you are assigned to a project - the client company you will be providing service to. It could be a good opportunity for freshly-graduate student to challenge his/her own skills. Flexible schedule.

      Cons

      It's a job for students: no social or health insurance, very limited number of vacation days. The project I worked on constantly lacked staff, so it was very difficult to manage the workload. Despite that fact, the client and the manager excepted from you to provide top notch service. The project was quite stressful and there was no proper support from both the client and SupportYourApp management.

      avatar
      SupportYourApp Response
      3y
      Thank you for your feedback! It's sad to hear that you've felt this way. During your first year in the company, managers from multiple departments, starting from the Onboarding and ending with People Operations, reach out to every person multiple times to schedule meetings, and ask for feedback. Having this combined with regular team meetings with the project manager allows everyone to feel as a part of the SUP family. Your SupportYourApp team :)
      5.0
      Sep 14, 2022

      Good place to be

      Service delivery manager
      Recommend
      Business Outlook

      Pros

      Very open team for communication. The environment is good and there is room to grow. Remote is definitely a pro, and this company knows how to do remote to everyone benefit. Paycheck on time with no delays.

      Cons

      Depending on your position, slight micromanagement.

      avatar
      SupportYourApp Response
      3y
      Thank you for your feedback and for your SUPport! Your SupportYourApp team :)
      Viewing 694 - 696 of 871 Reviews
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      ReviewsSupportYourApp reviews

      Glassdoor has 996 SupportYourApp reviews submitted anonymously by SupportYourApp employees. Read employee reviews and ratings on Glassdoor to decide if SupportYourApp is right for you.