Does SupportYourApp pay their employees well?

According to anonymously submitted Glassdoor reviews, SupportYourApp employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at SupportYourApp. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at SupportYourApp?

89% of SupportYourApp employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SupportYourApp 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at SupportYourApp?

Customer Service Representative (518) , Customer Support Representative (59) , Customer Support Consultant (21) , Support Consultant (20) , Customer Support (19) , Customer Service (18) , Customer Support Agent (17) , Customer Support Specialist (16) , Service Delivery Manager (16) , Consultant (13) , Manager (11) , Customer Service Agent (10) , Technical Support Engineer (10) , Team Lead (8) , Customer Service Representative (CSR) (7)

What are the pros of working at SupportYourApp according to real employee reviews?

"Good people in the company." ((in 106 reviews)); "Excellent and friendly team." ((in 71 reviews)); "Great management and processes" ((in 49 reviews)); "Everyone here is friendly and supportive." ((in 29 reviews)); "There is always someone to talk to in the office and the manager is always in touch." ((in 26 reviews))

What are the cons of working at SupportYourApp according to real employee reviews?

"No benefits like health insurance and really sad amount of vacation/personal days off" ((in 10 reviews)); "No insurance" ((in 4 reviews)); "no health insurance" ((in 4 reviews)); "The team leaders are terrible—lacking even basic knowledge of organizational behavior—and there is clear racism within the workplace." ((in 3 reviews)); "Atrocious leadership, especially CCO." ((in 3 reviews))

What are the top reviewed SupportYourApp locations?

São Paulo , Rio de Janeiro , Belo Horizonte

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SupportYourApp

SupportYourApp reviews

4.5

89% would recommend to a friend

(871 total reviews)

Daria Leshchenko

92% approve of CEO

90% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.6

Work/Life balance

4.5

Senior management

4.5

Compensation and benefits

4.5

Career opportunities

SupportYourApp has an employee rating of 4.5 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SupportYourApp employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

871 reviews

5.0

Jun 29, 2022

My impressions after a year of work

Finance specialist

Recommend

Business Outlook

Pros

The best reason is a super team that creates an incredible working atmosphere.

Cons

For a year of work, I did not find any cons

SupportYourApp Response

Thank you for your feedback and for your SUPport! Your SupportYourApp team :)

5.0

Jun 17, 2022

Company Review

Customer support specialist

Recommend

Business Outlook

Pros

- The company had a clear, direct, and beneficial working policy. - Payment is higher compared to other companies, have great bonus. - The working scope is not too pressured and very flexible. - Colleagues are helpful and friendly.

Cons

- Projects are sometimes not too clear. Need to work on my own as not many instructions or training to understand the projects in detail.

SupportYourApp Response

Thank you for your feedback and for your SUPport! Your SupportYourApp team :)

1.0

Nov 29, 2018

The worst job that I've eve had!!!!!

Technical support agent

Recommend

Business Outlook

Pros

You can meet some awesome people! The team lead that I had was amazing!!!

Cons

They cheat with salaries, by hiring young students and paying them less from what they are actually getting from the vendors. They cheated on my commission, and when I addressed that to them, they portended like they have no idea. I had a baby boy on the way, and they didn't even payed me my salary!!! There is more to tell, but you can see it from those things that this is not a good company to work for!!!!!

Viewing 73 - 75 of 871 Reviews

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