Does SupportYourApp pay their employees well?

According to anonymously submitted Glassdoor reviews, SupportYourApp employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at SupportYourApp. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at SupportYourApp?

89% of SupportYourApp employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SupportYourApp 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at SupportYourApp?

Customer Service Representative (518) , Customer Support Representative (59) , Customer Support Consultant (21) , Support Consultant (20) , Customer Support (19) , Customer Service (18) , Customer Support Agent (17) , Customer Support Specialist (16) , Service Delivery Manager (16) , Consultant (13) , Manager (11) , Customer Service Agent (10) , Technical Support Engineer (10) , Team Lead (8) , Customer Service Representative (CSR) (7)

What are the pros of working at SupportYourApp according to real employee reviews?

"Good people in the company." ((in 106 reviews)); "Excellent and friendly team." ((in 80 reviews)); "Great management and processes" ((in 45 reviews)); "Everyone here is friendly and supportive." ((in 30 reviews)); "There is always someone to talk to in the office and the manager is always in touch." ((in 27 reviews))

What are the cons of working at SupportYourApp according to real employee reviews?

"Salary is low and they get a lot of money from each project." ((in 32 reviews)); "NO Any benefits" ((in 9 reviews)); "No insurance" ((in 6 reviews)); "no health insurance" ((in 4 reviews)); "The team leaders are terrible—lacking even basic knowledge of organizational behavior—and there is clear racism within the workplace." ((in 3 reviews))

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SupportYourApp

SupportYourApp reviews

4.5

89% would recommend to a friend

(871 total reviews)

Daria Leshchenko

92% approve of CEO

90% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.6

Work/Life balance

4.5

Senior management

4.5

Compensation and benefits

4.5

Career opportunities

SupportYourApp has an employee rating of 4.5 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SupportYourApp employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

871 reviews

2.0

Mar 19, 2021

Review

Technical support engineer

Recommend

Business Outlook

Pros

Great teammates, atmosphere, and office

Cons

Little to no salary raise, micromanagement

SupportYourApp Response

Hi, It's sad that you left the company before you even got a chance to apply to internal promotion opportunities. As after 6 months being in SupportYourApp our teams receive newsletters with new positions opening up inside of the company. Many people who are not afraid to take initiative build breathtaking careers within 3-4 years in the company, while in big corporations it would take them a decade to climb a corporate ladder. But yet again thank you for your point of view. SupportYourApp

5.0

Mar 12, 2021

Great place to work at

Customer service representative

Recommend

Business Outlook

Pros

Work culture, promotion opportunities, nice offices

Cons

Very unstable schedule (not uncommon to only have 8 hours in between shifts)

5.0

Mar 3, 2021

Great opportunity for remote work

Customer service representative

Recommend

Business Outlook

Pros

I have been employed as a remote worker form a different country and my experience as amazing! Everyone in the team is so great and welcoming, even though I am not in the office with them. This was my first job so I have learnt and develop in so many ways.

Cons

Night shifts are not paid, worked for the New Years eve which sucked but all was fine as night shifts are something you are introduced to at the beginning and familiar with before taking the job. So note that people who are complaining about the night shifts or how it was not paid extra, they were aware of their compensation and the fact they will be doing some nightshifts even before they accepted the job.

Viewing 790 - 792 of 871 Reviews

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Jobs at SupportYourApp

(Fluent English) Customer Support Consultant (remote, Europe)

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