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      SupportYourApp

      Engaged Employer

      SupportYourApp reviews

      4.5

      89% would recommend to a friend

      (871 total reviews)
      avatar

      Daria Leshchenko

      92% approve of CEO

      90% positive business outlook

      Ratings by category

      4.7

      Diversity & inclusion

      4.6

      Culture & values

      4.6

      Work/Life balance

      4.5

      Senior management

      4.5

      Compensation and benefits

      4.5

      Career opportunities

      SupportYourApp has an employee rating of 4.5 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SupportYourApp employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      871 reviews
      1.0
      Jul 17, 2023

      Careful with them, they will make you work and not pay

      Technical support engineer
      Recommend
      Business Outlook

      Pros

      There are almost no pros of working with them. They will bother you constantly with requirements and unnecessary training courses during your personal time.

      Cons

      They will get to keep most of the money they charge their clients. For instance, they will charge a client almost 2500 USD for you and pay you 400 USD and demand ridiculous working condition. Also, they will apply ridiculous penalties and discount money from you so your compensations will always be decreased and they will get extra profit from you. It it needed to be remarked that several clauses in the contract are illegal in the US where they are based as a company and that they will apply the contract unilaterally, In my personal case, they have decided they will keep my final compensation for themselves stealing that money both from the client and me. I strongly advise you to use them temporarily and leave to a serious place. Or don't work for them at all.

      5.0
      Dec 22, 2022

      No complaints, everything was great

      Customer support representative
      Recommend
      Business Outlook

      Pros

      I've worked there for a little over a year and har to quit to focus on my masters. During this time I noticed only positive things and I enjoyed the experience that I received. Learned a lot about this industry and hopefully one day I can come back to work there

      Cons

      It was my first experience with rotating shifts, but in the end it worked out perfectly with my studies

      avatar
      SupportYourApp Response
      3y
      Thank you for your feedback and for your SUPport! Your SupportYourApp team :)
      5.0
      Dec 21, 2022

      Nice company to work

      Customer support consultant
      Recommend
      Business Outlook

      Pros

      Communication with my manager and the team was good. We had regular syncs with the client to talk about top inquiries from customers and constantly improved our materials. I really liked working in my team

      Cons

      It took me a bit long to go through all the materials for my project, but after that I knew waht to expect when I started supporting

      avatar
      SupportYourApp Response
      3y
      Thank you for your feedback and for your SUPport! Your SupportYourApp team :)
      Viewing 82 - 84 of 871 Reviews
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      ReviewsSupportYourApp reviews

      Glassdoor has 996 SupportYourApp reviews submitted anonymously by SupportYourApp employees. Read employee reviews and ratings on Glassdoor to decide if SupportYourApp is right for you.