Does SupportYourApp pay their employees well?

According to anonymously submitted Glassdoor reviews, SupportYourApp employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at SupportYourApp. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at SupportYourApp?

89% of SupportYourApp employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SupportYourApp 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at SupportYourApp?

Customer Service Representative (518) , Customer Support Representative (59) , Customer Support Consultant (21) , Support Consultant (20) , Customer Service (19) , Customer Support (19) , Customer Support Agent (17) , Customer Support Specialist (16) , Service Delivery Manager (16) , Consultant (13) , Manager (11) , Customer Service Agent (10) , Technical Support Engineer (10) , Team Lead (8) , Customer Service Representative (CSR) (7)

What are the pros of working at SupportYourApp according to real employee reviews?

"Excellent and friendly team." ((in 77 reviews)); "Great management and processes" ((in 48 reviews)); "Everyone here is friendly and supportive." ((in 29 reviews)); "There is always someone to talk to in the office and the manager is always in touch." ((in 27 reviews)); "It was a new field for me, but everything is structured and clear, good training." ((in 22 reviews))

What are the cons of working at SupportYourApp according to real employee reviews?

"Salary is low and they get a lot of money from each project." ((in 36 reviews)); "No benefits like health insurance and really sad amount of vacation/personal days off" ((in 9 reviews)); "No insurance" ((in 6 reviews)); "no health insurance" ((in 5 reviews)); "The team leaders are terrible—lacking even basic knowledge of organizational behavior—and there is clear racism within the workplace." ((in 3 reviews))

What are the top reviewed SupportYourApp locations?

São Paulo , Rio de Janeiro , Belo Horizonte

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SupportYourApp

SupportYourApp reviews

4.5

89% would recommend to a friend

(871 total reviews)

Daria Leshchenko

92% approve of CEO

90% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.6

Work/Life balance

4.5

Senior management

4.5

Compensation and benefits

4.5

Career opportunities

SupportYourApp has an employee rating of 4.5 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SupportYourApp employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

871 reviews

4.0

Jun 8, 2022

SUPer cool company

Customer service representative

Recommend

Business Outlook

Pros

Great corporate culture & well-structured internal processes; Quality control on a high level; Awesome social initiatives; Great management-employee relationship;

Cons

Rare/no bonuses/compensation raise only on personal request; Less than usual days off; Work on national holidays;

SupportYourApp Response

Thank you for your feedback and for your SUPport! Your SupportYourApp team :)

5.0

Jun 4, 2022

Company Overview

Anonymous employee

Recommend

Business Outlook

Pros

I've been working at SUP for the past 3 years, and it has been a great experience so far. Everyone is super kind and understanding, the work environment is relaxed, and you are treated respectfully no matter your location :)

Cons

Medical Policy could be a bit better, but I've got nothing negative to say about them

SupportYourApp Response

Thank you for your feedback and for your SUPport! Your SupportYourApp team :)

5.0

May 31, 2022

Best Company

Customer support consultant

Recommend

Business Outlook

Pros

Since 2 years now I am with SUP. I enjoy every single day here. I am so happy that I have the opportunity to work here and share my time with those wonderful people. This is not a company like very else. It is a special place with awesome people. They care about the people whose working here. There are people from different nations, culture, everyone is welcome. Even the fact that we are apart from each other, we have meetings and we are never feeling like outsiders. When I start my shift I strat with smile on my face. I am happy to work and love the work I do. I have meet many new friends here too.

Cons

There is not even one negative word for this company.

SupportYourApp Response

Thank you for your feedback and for your SUPport! Your SupportYourApp team :)

Viewing 94 - 96 of 871 Reviews

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