Does SupportYourApp pay their employees well?

According to anonymously submitted Glassdoor reviews, SupportYourApp employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at SupportYourApp. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at SupportYourApp?

89% of SupportYourApp employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SupportYourApp 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at SupportYourApp?

Customer Service Representative (518) , Customer Support Representative (59) , Customer Support Consultant (21) , Support Consultant (20) , Customer Service (19) , Customer Support (19) , Customer Support Agent (17) , Customer Support Specialist (16) , Service Delivery Manager (16) , Consultant (13) , Manager (11) , Customer Service Agent (10) , Technical Support Engineer (10) , Team Lead (8) , Customer Service Representative (CSR) (7)

What are the pros of working at SupportYourApp according to real employee reviews?

"Excellent and friendly team." ((in 77 reviews)); "Great management and processes" ((in 48 reviews)); "Everyone here is friendly and supportive." ((in 29 reviews)); "There is always someone to talk to in the office and the manager is always in touch." ((in 27 reviews)); "It was a new field for me, but everything is structured and clear, good training." ((in 22 reviews))

What are the cons of working at SupportYourApp according to real employee reviews?

"Salary is low and they get a lot of money from each project." ((in 36 reviews)); "No benefits like health insurance and really sad amount of vacation/personal days off" ((in 9 reviews)); "No insurance" ((in 6 reviews)); "no health insurance" ((in 5 reviews)); "The team leaders are terrible—lacking even basic knowledge of organizational behavior—and there is clear racism within the workplace." ((in 3 reviews))

What are the top reviewed SupportYourApp locations?

São Paulo , Rio de Janeiro , Belo Horizonte

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SupportYourApp

SupportYourApp reviews

4.5

89% would recommend to a friend

(871 total reviews)

Daria Leshchenko

92% approve of CEO

90% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.6

Work/Life balance

4.5

Senior management

4.5

Compensation and benefits

4.5

Career opportunities

SupportYourApp has an employee rating of 4.5 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SupportYourApp employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

871 reviews

2.0

Mar 19, 2021

Review

Technical support engineer

Recommend

Business Outlook

Pros

Great teammates, atmosphere, and office

Cons

Little to no salary raise, micromanagement

SupportYourApp Response

Hi, It's sad that you left the company before you even got a chance to apply to internal promotion opportunities. As after 6 months being in SupportYourApp our teams receive newsletters with new positions opening up inside of the company. Many people who are not afraid to take initiative build breathtaking careers within 3-4 years in the company, while in big corporations it would take them a decade to climb a corporate ladder. But yet again thank you for your point of view. SupportYourApp

5.0

Jul 12, 2023

Good company

Customer service representative

Recommend

Business Outlook

Pros

It was an unforgettable and eventful 2 years of my life. Lots of experience, interesting people and stories. I came here as a newbie, and now I have good experience and understand many areas of work. Thank you SupportYourApp you are the best!

Cons

They're the best, I don't know anything that bothers me.

3.0

Mar 28, 2023

Slavery Machine

Customer success manager

Recommend

Business Outlook

Pros

Depending on the Project ability for Hybrid Job Salary was paid always on time Corporate events Company craves for good people because of high turnover, so they will try to keep you and be quite flexible

Cons

Company does not filter Projects they take. My first project was obvious scam I left after 5 days but company offered 3 other options that were more or less stable and clean. I saw a lot of people burning out on another and on my Project and no one really cared... painful to see. Customer Experience Agent - is hell work From outside it looks like it is super cool place to work, cool office, hipsters everywhere around, free coffee/tea but the deeper you go the more you get feeling that it is a empty bubble that does not fulfill you and company does not care about anyone I was very pissed off to pay 5% tax from my own pocket every quarter when company saves 40% not hiring people official. They should take care of it. If you are working as a team lead or manager your life is way easier

Viewing 109 - 111 of 871 Reviews

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