Does SupportYourApp pay their employees well?

According to anonymously submitted Glassdoor reviews, SupportYourApp employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at SupportYourApp. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at SupportYourApp?

89% of SupportYourApp employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SupportYourApp 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at SupportYourApp?

Customer Service Representative (518) , Customer Support Representative (59) , Customer Support Consultant (21) , Support Consultant (20) , Customer Service (19) , Customer Support (19) , Customer Support Agent (17) , Customer Support Specialist (16) , Service Delivery Manager (16) , Consultant (13) , Manager (11) , Customer Service Agent (10) , Technical Support Engineer (10) , Team Lead (8) , Customer Service Representative (CSR) (7)

What are the pros of working at SupportYourApp according to real employee reviews?

"They are great people and an amazing team." ((in 100 reviews)); "Excellent and friendly team." ((in 73 reviews)); "Great management and processes" ((in 51 reviews)); "Everyone here is friendly and supportive." ((in 27 reviews)); "There is always someone to talk to in the office and the manager is always in touch." ((in 26 reviews))

What are the cons of working at SupportYourApp according to real employee reviews?

"No benefits like health insurance and really sad amount of vacation/personal days off" ((in 10 reviews)); "no health insurance" ((in 5 reviews)); "No insurance" ((in 4 reviews)); "The team leaders are terrible—lacking even basic knowledge of organizational behavior—and there is clear racism within the workplace." ((in 3 reviews)); "Atrocious leadership, especially CCO." ((in 3 reviews))

What are the top reviewed SupportYourApp locations?

São Paulo , Rio de Janeiro , Belo Horizonte

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SupportYourApp

SupportYourApp reviews

4.5

89% would recommend to a friend

(871 total reviews)

Daria Leshchenko

92% approve of CEO

90% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.6

Work/Life balance

4.5

Senior management

4.5

Compensation and benefits

4.5

Career opportunities

SupportYourApp has an employee rating of 4.5 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SupportYourApp employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

871 reviews

5.0

Jan 9, 2023

Amazing team, good experience

Customer service

Recommend

Business Outlook

Pros

The interview with the manager went well, the onboarding lasted 3 days. Training on the project was structured. The team is large, but friendly. The manager helps if needed. Everything is for a good job! I recommend!

Cons

I don't see anything negative.

SupportYourApp Response

Thank you for your feedback and for your SUPport! Your SupportYourApp team :)

5.0

Jan 5, 2023

5/5

Customer support specialist

Recommend

Business Outlook

Pros

timely communication is what I didn't have in my last place of work. here I feel valued and all my ideas an suggestions are taken into account

Cons

I started working in an unusual sphere and learned a lot about crypto world

SupportYourApp Response

Thank you for your feedback and for your SUPport! Your SupportYourApp team :)

5.0

Jan 5, 2023

5 stars

Support worker

Recommend

Business Outlook

Pros

People were always nice to each other and always ready to help. I had question to the finance team and they got back to me right away and helped to fix the issue.

Cons

I have not noticed any

SupportYourApp Response

Thank you for your feedback and for your SUPport! Your SupportYourApp team :)

Viewing 139 - 141 of 871 Reviews

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Jobs at SupportYourApp

(English C1 & native Portuguese) Technical Support Consultant (remote, LATAM)

Salvador, Bahia

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(English C1 & native Portuguese) Technical Support Consultant (remote, LATAM)

Ceará

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(English C1 & native Portuguese) Technical Support Consultant (remote, LATAM)

Rio de Janeiro, Rio de Janeiro

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(English C1 & native Portuguese) Technical Support Consultant (remote, LATAM)

Curitiba

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(English C1 & native Portuguese) Technical Support Consultant (remote, LATAM)

São Paulo, São Paulo

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